Reflecting on people's expectations and experiences of care.

Sam Foster
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Abstract

Sam Foster, Executive Director of Professional Practice, Nursing and Midwifery Council, considers the latest annual insight report and what it can tell us about when and why people may raise complaints or concerns.

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反思人们对护理的期望和体验。
护理与助产委员会专业实践执行主任 Sam Foster 介绍了最新的年度洞察报告,以及该报告可以告诉我们什么时候以及为什么人们会提出投诉或疑虑。
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