Exploring the Factors Preventing Older Adults From Reporting Cybercrime and Seeking Help: A Qualitative, Semistructured Interview Study

IF 2 4区 医学 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Health & Social Care in the Community Pub Date : 2024-10-23 DOI:10.1155/2024/1314265
Benjamin Havers, Kartikeya Tripathi, Alexandra Burton, Wendy Martin, Claudia Cooper
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Abstract

Background: Older adults under-report cybercrime, despite being more likely than younger people to experience repeat victimisation, financial loss and more severe emotional consequences. Considering vulnerabilities more common in old age, we sought to identify, and consider ways to address, barriers that older people experience when reporting cybercrime to statutory agencies with a role in reporting.

Methods: From community groups, police and victim support, and health and social care organisations, we purposively invited people aged 60+ who had experienced cybercrime (n = 16), their supporting family members (n = 2) and professional stakeholders (n = 15) to participate in semistructured in-person or virtual interviews and conducted a reflexive thematic analysis.

Results: Across 33 interviews, we identified four themes: (1) Shame and fear of repercussion; (2) Reporting unhelpful to emotional and financial recovery; (3) Lack of knowledge of scams and sources of support; and (4) Social support makes a difference.

Conclusions: Digital ageism, evidenced by structural barriers, stigma and disempowerment experienced by older adults deciding whether to report cybercrime, warrants attention from the FJN and authorities. Independent “advocates” such as health, social care and third sector professionals can support older victims of cybercrime to navigate such reporting challenges.

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探索阻碍老年人举报网络犯罪和寻求帮助的因素:半结构式定性访谈研究
背景:尽管老年人比年轻人更有可能重复受害、遭受经济损失和更严重的情感后果,但他们对网络犯罪的举报却很少。考虑到老年人更常见的脆弱性,我们试图找出并考虑如何解决老年人在向负有举报职责的法定机构举报网络犯罪时遇到的障碍。 方法:我们从社区团体、警方和受害者支持机构以及医疗和社会护理机构中,有目的地邀请了 60 岁以上的网络犯罪亲历者(16 人)、支持他们的家庭成员(2 人)和专业利益相关者(15 人)参加半结构式面谈或虚拟访谈,并进行了反思性主题分析。 结果在 33 个访谈中,我们确定了四个主题:(1)羞耻感和害怕打击报复;(2)报告无助于情感和经济恢复;(3)缺乏对骗局和支持来源的了解;以及(4)社会支持会带来不同。 结论:老年人在决定是否举报网络犯罪时遇到的结构性障碍、污名化和权能丧失所体现的数字老龄化问题,值得斐济新闻网和当局关注。独立的 "倡导者",如卫生、社会护理和第三部门的专业人员,可以支持网络犯罪的老年受害者应对此类报告挑战。
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来源期刊
CiteScore
4.50
自引率
8.30%
发文量
423
期刊介绍: Health and Social Care in the community is an essential journal for anyone involved in nursing, social work, physiotherapy, occupational therapy, general practice, health psychology, health economy, primary health care and the promotion of health. It is an international peer-reviewed journal supporting interdisciplinary collaboration on policy and practice within health and social care in the community. The journal publishes: - Original research papers in all areas of health and social care - Topical health and social care review articles - Policy and practice evaluations - Book reviews - Special issues
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