Exploring the Factors Preventing Older Adults From Reporting Cybercrime and Seeking Help: A Qualitative, Semistructured Interview Study

IF 2 4区 医学 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Health & Social Care in the Community Pub Date : 2024-10-23 DOI:10.1155/2024/1314265
Benjamin Havers, Kartikeya Tripathi, Alexandra Burton, Wendy Martin, Claudia Cooper
{"title":"Exploring the Factors Preventing Older Adults From Reporting Cybercrime and Seeking Help: A Qualitative, Semistructured Interview Study","authors":"Benjamin Havers,&nbsp;Kartikeya Tripathi,&nbsp;Alexandra Burton,&nbsp;Wendy Martin,&nbsp;Claudia Cooper","doi":"10.1155/2024/1314265","DOIUrl":null,"url":null,"abstract":"<div>\n <p><b>Background:</b> Older adults under-report cybercrime, despite being more likely than younger people to experience repeat victimisation, financial loss and more severe emotional consequences. Considering vulnerabilities more common in old age, we sought to identify, and consider ways to address, barriers that older people experience when reporting cybercrime to statutory agencies with a role in reporting.</p>\n <p><b>Methods:</b> From community groups, police and victim support, and health and social care organisations, we purposively invited people aged 60+ who had experienced cybercrime (<i>n</i> = 16), their supporting family members (<i>n</i> = 2) and professional stakeholders (<i>n</i> = 15) to participate in semistructured in-person or virtual interviews and conducted a reflexive thematic analysis.</p>\n <p><b>Results:</b> Across 33 interviews, we identified four themes: (1) Shame and fear of repercussion; (2) Reporting unhelpful to emotional and financial recovery; (3) Lack of knowledge of scams and sources of support; and (4) Social support makes a difference.</p>\n <p><b>Conclusions:</b> Digital ageism, evidenced by structural barriers, stigma and disempowerment experienced by older adults deciding whether to report cybercrime, warrants attention from the FJN and authorities. Independent “advocates” such as health, social care and third sector professionals can support older victims of cybercrime to navigate such reporting challenges.</p>\n </div>","PeriodicalId":48195,"journal":{"name":"Health & Social Care in the Community","volume":"2024 1","pages":""},"PeriodicalIF":2.0000,"publicationDate":"2024-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/1314265","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Health & Social Care in the Community","FirstCategoryId":"3","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1155/2024/1314265","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH","Score":null,"Total":0}
引用次数: 0

Abstract

Background: Older adults under-report cybercrime, despite being more likely than younger people to experience repeat victimisation, financial loss and more severe emotional consequences. Considering vulnerabilities more common in old age, we sought to identify, and consider ways to address, barriers that older people experience when reporting cybercrime to statutory agencies with a role in reporting.

Methods: From community groups, police and victim support, and health and social care organisations, we purposively invited people aged 60+ who had experienced cybercrime (n = 16), their supporting family members (n = 2) and professional stakeholders (n = 15) to participate in semistructured in-person or virtual interviews and conducted a reflexive thematic analysis.

Results: Across 33 interviews, we identified four themes: (1) Shame and fear of repercussion; (2) Reporting unhelpful to emotional and financial recovery; (3) Lack of knowledge of scams and sources of support; and (4) Social support makes a difference.

Conclusions: Digital ageism, evidenced by structural barriers, stigma and disempowerment experienced by older adults deciding whether to report cybercrime, warrants attention from the FJN and authorities. Independent “advocates” such as health, social care and third sector professionals can support older victims of cybercrime to navigate such reporting challenges.

查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
探索阻碍老年人举报网络犯罪和寻求帮助的因素:半结构式定性访谈研究
背景:尽管老年人比年轻人更有可能重复受害、遭受经济损失和更严重的情感后果,但他们对网络犯罪的举报却很少。考虑到老年人更常见的脆弱性,我们试图找出并考虑如何解决老年人在向负有举报职责的法定机构举报网络犯罪时遇到的障碍。 方法:我们从社区团体、警方和受害者支持机构以及医疗和社会护理机构中,有目的地邀请了 60 岁以上的网络犯罪亲历者(16 人)、支持他们的家庭成员(2 人)和专业利益相关者(15 人)参加半结构式面谈或虚拟访谈,并进行了反思性主题分析。 结果在 33 个访谈中,我们确定了四个主题:(1)羞耻感和害怕打击报复;(2)报告无助于情感和经济恢复;(3)缺乏对骗局和支持来源的了解;以及(4)社会支持会带来不同。 结论:老年人在决定是否举报网络犯罪时遇到的结构性障碍、污名化和权能丧失所体现的数字老龄化问题,值得斐济新闻网和当局关注。独立的 "倡导者",如卫生、社会护理和第三部门的专业人员,可以支持网络犯罪的老年受害者应对此类报告挑战。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
CiteScore
4.50
自引率
8.30%
发文量
423
期刊介绍: Health and Social Care in the community is an essential journal for anyone involved in nursing, social work, physiotherapy, occupational therapy, general practice, health psychology, health economy, primary health care and the promotion of health. It is an international peer-reviewed journal supporting interdisciplinary collaboration on policy and practice within health and social care in the community. The journal publishes: - Original research papers in all areas of health and social care - Topical health and social care review articles - Policy and practice evaluations - Book reviews - Special issues
期刊最新文献
Barriers and Opportunities in Accessing Social Care for Women Experiencing Homelessness: A Systematic Integrative Review Assessing Social Capital Among Chinese Older Adults: Dimensions and Associative Factors Adapting Homelessness Interventions for People Who Use Drugs or Alcohol in Montreal, Quebec: Service User Perspectives “Get High With a Conscience”: Information and Communication Technologies and Sexualized Drug Use Among Gay Men in Mexico Stressors, Positive and Negative Caregiving Appraisals, and Caregiver Psychological Well-Being: The Moderating Role of Stages of Dementia
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1