Recycle right: How to decrease recycling contamination with informational point-of-disposal signage

IF 9.5 1区 管理学 Q1 BUSINESS Journal of the Academy of Marketing Science Pub Date : 2024-11-05 DOI:10.1007/s11747-024-01058-1
Aylin Cakanlar, Megan Hunter, Gergana Y. Nenkov
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引用次数: 0

Abstract

Plastic pollution represents a grand challenge facing society, yet the amount of plastic being recycled is only about 5%. This recycling crisis has intensified with the growing problem of recycling contamination (i.e., incorrect placement of unrecyclable materials in recycling receptacles). This research investigates the potential for informational point-of-disposal recycling signage to decrease recycling contamination. In a longitudinal field study and three experiments, the authors demonstrate that providing schema-congruent prescriptive information (“Recycle these items”) does not reduce recycling contamination and may inadvertently lead to over-recycling. In contrast, the presence of proscriptive information that is moderately incongruent with established schemas (“Do not recycle these items”) prompts more effortful, piecemeal processing. This encourages individuals to integrate the information into their recycling decisions, diminishing their dependence on pre-existing beliefs and expectations regarding recycling and, consequently, lowering contamination rates. Recycling expertise is found to moderate the effects of point-of-disposal recycling signage. By examining such nuanced recycling communication strategies, this research aims to shift the conversation from “recycle more” to “recycle right.”

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正确回收:如何利用信息处置点标识减少回收污染
塑料污染是社会面临的一个巨大挑战,然而塑料的回收量仅为 5%左右。随着回收污染问题(即在回收容器中错误放置不可回收材料)的日益严重,这一回收危机也在加剧。本研究调查了信息处置点回收标识在减少回收污染方面的潜力。在一项纵向实地研究和三项实验中,作者证明,提供模式一致的规定性信息("回收这些物品")并不能减少回收污染,反而会无意中导致过度回收。与此相反,与既定图式适度不一致的指令性信息("不要回收这些物品")会促使个体进行更努力的零碎处理。这鼓励人们将信息融入他们的回收决定中,减少他们对已有的回收信念和期望的依赖,从而降低污染率。研究发现,回收利用方面的专业知识会缓和处置点回收标识的效果。通过研究这种细致入微的回收宣传策略,本研究旨在将话题从 "更多回收 "转向 "正确回收"。
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来源期刊
CiteScore
30.00
自引率
7.10%
发文量
82
期刊介绍: JAMS, also known as The Journal of the Academy of Marketing Science, plays a crucial role in bridging the gap between scholarly research and practical application in the realm of marketing. Its primary objective is to study and enhance marketing practices by publishing research-driven articles. When manuscripts are submitted to JAMS for publication, they are evaluated based on their potential to contribute to the advancement of marketing science and practice.
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