{"title":"[Evaluation of a telephone hotline for a university hospital's operational hygiene team].","authors":"Chrystèle Bidon, Céline Bourigault, Reynald Mangeant, Géraldine Marquot, Anaïs Andreo, Didier Lepelletier","doi":"10.1016/j.soin.2024.09.002","DOIUrl":null,"url":null,"abstract":"<p><p>Hotlines are remote systems that provide a direct link with professionals and rapid answers to their questions. In 2023, the hygiene operations team at Nantes University Hospital carried out an evaluation of its system five years after its introduction, involving 727 professionals. They were satisfied with the time and quality of the service provided, as well as with the scientific input received.</p>","PeriodicalId":35573,"journal":{"name":"Soins; la revue de reference infirmiere","volume":"69 890","pages":"10-16"},"PeriodicalIF":0.0000,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Soins; la revue de reference infirmiere","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1016/j.soin.2024.09.002","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2024/10/28 0:00:00","PubModel":"Epub","JCR":"Q4","JCRName":"Nursing","Score":null,"Total":0}
引用次数: 0
Abstract
Hotlines are remote systems that provide a direct link with professionals and rapid answers to their questions. In 2023, the hygiene operations team at Nantes University Hospital carried out an evaluation of its system five years after its introduction, involving 727 professionals. They were satisfied with the time and quality of the service provided, as well as with the scientific input received.
期刊介绍：
La revue Soins adresse a toutes celles et ceux qui ont choisi la profession infirmière : en cours études et en exercice, hospitaliers et libéraux, cadres et non cadres. Cette revue a deux objectifs majeurs : former aux savoirs et aux pratiques nécessaires a un exercice infirmier de qualité, et informer au plus près de le actualité professionnelle, sanitaire et sociale susceptible de modifier les pratiques professionnelles des infirmier(e)s.
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