Using 'Situation-Background-Assessment-Recommendation' Method in Palliative Care to Enhance Handover Quality and Nursing Practice: A Mix Method Study.

IF 3.2 3区 医学 Q1 NURSING Journal of Clinical Nursing Pub Date : 2024-11-11 DOI:10.1111/jocn.17537
Floriana Pinto, Pasquale Roberto, Lucrezia Ferrario, Laura Marotta, Doriana Montani, Gaetano Auletta, Laura Zoppini, Emanuela Foglia
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Abstract

Aim: To evaluate the impact of using 'Situation-Background-Assessment-Recommendation' method ('SBAR') in a palliative care setting.

Background: Effective handover communication is crucial for patient safety. Standardised communication tools, such as the SBAR method, are recommended to reduce errors and improve care coordination, but their use in palliative care is not investigated.

Design: Mixed method study design, adhering to the GRAMMS guideline.

Methods: From January to October 2021, a SBAR guide tailored for palliative care was developed using the Delphi method and implemented in a Hospice setting. Data on 150 nurse handovers were collected before and after implementation to assess changes in nursing outcomes, including medication errors, adverse events and the identification of psychological and spiritual needs. Nurses' perceptions on the handover process were gathered through a qualitative survey.

Results: The SBAR guide significantly improved the handovers quality, reducing medication errors and eliminating adverse events postimplementation. The identification of psychological and spiritual needs increased during postimplementation period. Nurses also reported improved clarity, accuracy and completeness of information during handover.

Conclusion: This is the first study to evaluate the impact of SBAR for handover in palliative nursing care. Findings show the added value of using communication tools.

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在姑息关怀中使用 "情况-背景-评估-建议 "法提高交接质量和护理实践:混合法研究。
目的:评估在姑息治疗环境中使用 "情况-背景-评估-建议 "方法('SBAR')的影响:背景:有效的交接沟通对患者安全至关重要。标准化沟通工具(如 SBAR 方法)被推荐用于减少错误和改善护理协调,但其在姑息治疗中的应用尚未得到研究:混合方法研究设计,遵循 GRAMMS 指南:从 2021 年 1 月到 10 月,使用德尔菲法开发了为姑息治疗量身定制的 SBAR 指南,并在安宁疗护环境中实施。收集了实施前后 150 次护士交接班的数据,以评估护理结果的变化,包括用药错误、不良事件以及心理和精神需求的识别。通过定性调查收集了护士对交接班流程的看法:结果:SBAR 指南大大提高了交接质量,减少了用药错误,并消除了实施后的不良事件。实施后,对心理和精神需求的识别增加了。护士们还表示,交接班过程中信息的清晰度、准确性和完整性都有所提高:这是第一项评估 SBAR 在姑息护理交接中的影响的研究。研究结果显示了使用沟通工具的附加价值。
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来源期刊
CiteScore
6.40
自引率
2.40%
发文量
0
审稿时长
2 months
期刊介绍: The Journal of Clinical Nursing (JCN) is an international, peer reviewed, scientific journal that seeks to promote the development and exchange of knowledge that is directly relevant to all spheres of nursing practice. The primary aim is to promote a high standard of clinically related scholarship which advances and supports the practice and discipline of nursing. The Journal also aims to promote the international exchange of ideas and experience that draws from the different cultures in which practice takes place. Further, JCN seeks to enrich insight into clinical need and the implications for nursing intervention and models of service delivery. Emphasis is placed on promoting critical debate on the art and science of nursing practice. JCN is essential reading for anyone involved in nursing practice, whether clinicians, researchers, educators, managers, policy makers, or students. The development of clinical practice and the changing patterns of inter-professional working are also central to JCN''s scope of interest. Contributions are welcomed from other health professionals on issues that have a direct impact on nursing practice. We publish high quality papers from across the methodological spectrum that make an important and novel contribution to the field of clinical nursing (regardless of where care is provided), and which demonstrate clinical application and international relevance.
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