Innovazione tecnologica e organizzativa nella gestione ospedaliera delle transizioni di cura.

Abstract

Hospital logistics automation applied to the dispensing of medicines to patients in care transition (hospital discharge or outpatient visit) offers significant opportunities to improve risk management and ensure the quality of healthcare. The adoption of technological innovation in hospital requires organizational changes, development of new workflows, collaboration between different professionals and acquisition of new skills. The logistics automation system was analyzed using NOISE analysis, as a strategic planning tool, in order to assess the impact of this innovation. The analysis highlighted the consistency of the innovation with local health policies, the assessment of feasibility in the hospital context and the reorganization focused on process optimization. As a result, operational steps were initiated leading to the acquisition of the new technology in February 2023. The application of strategic planning techniques to healthcare processes is crucial to ensure technological advancement in healthcare, the maximization of public investments and the development of a new professional culture capable of optimising innovations.