Assessing the Role of Digital Literacy in Accessing and Utilising Virtual Healthcare Services: A Systematic Review Protocol

IF 2.1 4区医学 Q3 HEALTH CARE SCIENCES & SERVICES Journal of evaluation in clinical practice Pub Date : 2024-11-20 DOI:10.1111/jep.14245

Caitlin Hung, Tarun Reddy Katapally

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Abstract

Rationale

Emerging digital technologies are accelerating the transition of healthcare services from traditional in-person settings to virtual platforms. As a result, digital literacy is becoming essential for individuals to effectively engage with these services. However, inadequate digital literacy poses a significant barrier to both accessing and utilising virtual healthcare, potentially widening existing health disparities.

Aims and Objectives

This protocol outlines the approach for systematically reviewing and synthesising the existing literature on the influence of digital literacy on accessing and utilising virtual healthcare services.

Methods

A comprehensive literature search will be conducted across five databases: Web of Science, Medline, Scopus, CINAHL and IEEE Xplore, covering publications from 2014 to 2024. The review will include all age cohorts and demographics, focusing on studies that examine digital literacy and measures of access to and utilisation of virtual healthcare services. Two independent reviewers will screen studies using pre-determined search strategies for inclusion.

Conclusion

Findings from this study will provide valuable insights into the challenges and facilitators of digital literacy in engaging with virtual healthcare services. This review will also offer evidence-based recommendations to optimise digital health interventions and promote inclusive, equitable healthcare delivery.

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评估数字素养在获取和利用虚拟医疗保健服务中的作用：系统性回顾协议

理论依据新兴数字技术正在加速医疗保健服务从传统的面对面环境向虚拟平台过渡。因此，数字素养成为个人有效参与这些服务的必要条件。然而，数字素养不足对获取和利用虚拟医疗保健服务构成了重大障碍，可能会扩大现有的健康差距。目的和目标本方案概述了系统回顾和综合现有文献的方法，这些文献涉及数字素养对获取和利用虚拟医疗保健服务的影响。方法将在五个数据库中进行全面的文献检索：Web of Science、Medline、Scopus、CINAHL 和 IEEE Xplore，涵盖 2014 年至 2024 年的出版物。综述将包括所有年龄组别和人口统计数据，重点关注研究数字素养以及虚拟医疗保健服务获取和利用措施的研究。两名独立审稿人将使用预先确定的搜索策略筛选研究报告，以便纳入。结论本研究的结论将为了解数字素养在参与虚拟医疗保健服务方面所面临的挑战和促进因素提供有价值的见解。本综述还将提供以证据为基础的建议，以优化数字医疗干预措施，促进包容、公平的医疗保健服务。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of evaluation in clinical practice 医学-卫生保健

CiteScore

4.80

自引率

4.20%

发文量

143

审稿时长

3-8 weeks

期刊介绍： The Journal of Evaluation in Clinical Practice aims to promote the evaluation and development of clinical practice across medicine, nursing and the allied health professions. All aspects of health services research and public health policy analysis and debate are of interest to the Journal whether studied from a population-based or individual patient-centred perspective. Of particular interest to the Journal are submissions on all aspects of clinical effectiveness and efficiency including evidence-based medicine, clinical practice guidelines, clinical decision making, clinical services organisation, implementation and delivery, health economic evaluation, health process and outcome measurement and new or improved methods (conceptual and statistical) for systematic inquiry into clinical practice. Papers may take a classical quantitative or qualitative approach to investigation (or may utilise both techniques) or may take the form of learned essays, structured/systematic reviews and critiques.