Understanding online shopping fraud among Chinese elderly: Extending routine activity theory in the online context

IF 7.6 2区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Telematics and Informatics Pub Date : 2024-11-14 DOI:10.1016/j.tele.2024.102208

Hongliang Chen , Miao He , Lulu Peng

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Abstract

Drawing from routine activity theory (RAT), this study explored the antecedents of older adults’ exposure to online shopping fraud and evaluated the moderators of the linkage between fraud exposure and victimization. Through a survey of 471 Chinese participants aged 55 and above, we found that older adults who engage in high-risk online behaviors, use insecure networks, frequently encounter promotional advertisements, and regularly shop on live-streaming platforms are at a heightened risk of fraud exposure. Following exposure, those exhibiting excessive trust in Internet platforms and a strong face-saving bias were more likely to incur monetary losses. Our research reframed RAT into a structured two-stage process, with fraud exposure leading to victimization, moderated by guardianship, and highlighted the critical role of cognitive biases among older adults. These findings offer valuable insights for developing effective safeguards to protect older people in the digital shopping landscape.

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了解中国老年人的网上购物欺诈行为：在网络环境下扩展日常活动理论

本研究借鉴常规活动理论（RAT），探讨了老年人遭遇网络购物欺诈的前因，并评估了欺诈遭遇与受害之间的调节因素。通过对 471 名 55 岁及以上的中国受试者进行调查，我们发现从事高风险网络行为、使用不安全网络、经常遇到促销广告、经常在直播平台购物的老年人面临更高的欺诈风险。在受到欺诈后，那些对网络平台过度信任并有强烈面子偏好的人更有可能遭受金钱损失。我们的研究将 RAT 重构为一个结构化的两阶段过程，即受欺诈导致受害，受监护调节，并强调了认知偏差在老年人中的关键作用。这些发现为制定有效的保障措施以保护数字购物环境中的老年人提供了宝贵的见解。

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来源期刊

Telematics and Informatics INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

17.00

自引率

4.70%

发文量

104

审稿时长

24 days

期刊介绍： Telematics and Informatics is an interdisciplinary journal that publishes cutting-edge theoretical and methodological research exploring the social, economic, geographic, political, and cultural impacts of digital technologies. It covers various application areas, such as smart cities, sensors, information fusion, digital society, IoT, cyber-physical technologies, privacy, knowledge management, distributed work, emergency response, mobile communications, health informatics, social media's psychosocial effects, ICT for sustainable development, blockchain, e-commerce, and e-government.