Telehealth Adoption Among Saudi Older Adults: A Qualitative Analysis of Utilization and Barriers.

IF 2.4 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Healthcare Pub Date : 2024-12-06 DOI:10.3390/healthcare12232470
Abdulaziz M Alodhialah, Ashwaq A Almutairi, Mohammed Almutairi
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引用次数: 0

Abstract

Background/objectives: The rapid adoption of telehealth services has been significantly accelerated by the need for accessible healthcare solutions, especially among older adults. However, the utilization of telehealth remains limited in many regions, including Saudi Arabia. This study aims to identify the barriers and facilitators influencing telehealth adoption among older adults in Riyadh.

Methods: A qualitative phenomenological approach was employed, involving semi-structured interviews with 25 participants aged 60 and above. Thematic analysis was utilized to analyze the data, allowing for the identification of key themes related to participants' experiences with telehealth services.

Results: Four main themes emerged from the analysis: access to technology and connectivity, attitudes toward telehealth, support systems, and institutional and policy factors. Participants reported challenges such as low digital literacy and unreliable Internet access, along with the need for trust in healthcare providers. Family support and the desire for training resources were highlighted as important facilitators of telehealth utilization.

Conclusions: The findings indicate that addressing barriers such as digital literacy and connectivity is crucial for enhancing telehealth utilization among older adults. Implementing strategies that promote education, strengthen support systems, and improve policy frameworks is essential for facilitating greater engagement with telehealth services in this demographic.

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沙特老年人采用远程保健的情况:对使用情况和障碍的定性分析。
背景/目标:由于人们(尤其是老年人)对无障碍医疗解决方案的需求,远程保健服务的快速采用大大加快。然而,在包括沙特阿拉伯在内的许多地区,远程医疗的利用率仍然有限。本研究旨在确定影响利雅得老年人采用远程医疗的障碍和促进因素:采用定性现象学方法,对 25 名 60 岁及以上的参与者进行了半结构化访谈。采用主题分析法对数据进行分析,从而确定与参与者使用远程保健服务的经验有关的关键主题:分析中出现了四个主题:获取技术和连接、对远程保健的态度、支持系统以及机构和政策因素。参与者报告了他们所面临的挑战,如数字素养低、互联网接入不可靠以及需要信任医疗服务提供者。家庭支持和对培训资源的渴望被强调为利用远程医疗的重要促进因素:研究结果表明,解决数字扫盲和连接性等障碍对于提高老年人对远程医疗的利用率至关重要。实施促进教育、加强支持系统和改善政策框架的战略对于促进这一人群更多地参与远程保健服务至关重要。
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来源期刊
Healthcare
Healthcare Medicine-Health Policy
CiteScore
3.50
自引率
7.10%
发文量
0
审稿时长
47 days
期刊介绍: Healthcare (ISSN 2227-9032) is an international, peer-reviewed, open access journal (free for readers), which publishes original theoretical and empirical work in the interdisciplinary area of all aspects of medicine and health care research. Healthcare publishes Original Research Articles, Reviews, Case Reports, Research Notes and Short Communications. We encourage researchers to publish their experimental and theoretical results in as much detail as possible. For theoretical papers, full details of proofs must be provided so that the results can be checked; for experimental papers, full experimental details must be provided so that the results can be reproduced. Additionally, electronic files or software regarding the full details of the calculations, experimental procedure, etc., can be deposited along with the publication as “Supplementary Material”.
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