{"title":"Developing artificial intelligence (AI) capabilities for data-driven business model innovation: Roles of organizational adaptability and leadership","authors":"Swapan Ghosh","doi":"10.1016/j.jengtecman.2024.101851","DOIUrl":null,"url":null,"abstract":"<div><div>More and more industrial businesses leverage AI to optimize operations and introduce new and innovative business models for competitive advantage. Businesses are collecting huge amounts of data from their business processes and plan to utilize them for better customer experience and insights. However, industrial managers are still determining the AI capabilities they need to analyze the data and develop customer-centric business models. Based on the discussions with twenty-five elite informants from five large industrial businesses, in this study, we propose a set of AI capabilities that can help managers develop data-driven business models. We offer a conceptual framework of AI capabilities and their influence on data-driven business model innovation that can guide managers in their transformation journeys.</div></div>","PeriodicalId":50209,"journal":{"name":"Journal of Engineering and Technology Management","volume":"75 ","pages":"Article 101851"},"PeriodicalIF":3.7000,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Engineering and Technology Management","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0923474824000560","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
More and more industrial businesses leverage AI to optimize operations and introduce new and innovative business models for competitive advantage. Businesses are collecting huge amounts of data from their business processes and plan to utilize them for better customer experience and insights. However, industrial managers are still determining the AI capabilities they need to analyze the data and develop customer-centric business models. Based on the discussions with twenty-five elite informants from five large industrial businesses, in this study, we propose a set of AI capabilities that can help managers develop data-driven business models. We offer a conceptual framework of AI capabilities and their influence on data-driven business model innovation that can guide managers in their transformation journeys.
期刊介绍：
The Journal of Engineering and Technology Management (JET-M) is an international scholarly refereed research journal which aims to promote the theory and practice of technology, innovation, and engineering management.
The journal links engineering, science, and management disciplines. It addresses the issues involved in the planning, development, and implementation of technological capabilities to shape and accomplish the strategic and operational objectives of an organization. It covers not only R&D management, but also the entire spectrum of managerial concerns in technology-based organizations. This includes issues relating to new product development, human resource management, innovation process management, project management, technological fusion, marketing, technological forecasting and strategic planning.
The journal provides an interface between technology and other corporate functions, such as R&D, marketing, manufacturing and administration. Its ultimate goal is to make a profound contribution to theory development, research and practice by serving as a leading forum for the publication of scholarly research on all aspects of technology, innovation, and engineering management.
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