Hospice volunteer turnover: a measure of quality assurance in the utilization of volunteers.

G B Brichacek
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引用次数: 10

Abstract

Descriptive data on volunteer turnover were collected from inactive volunteersat afull hospiceprogram in the Midwest. Twenty-four inactive volunteers (85 percent female, mean age45.25) responded to a checklist of reasons for volunteer turnover developedfrom literature on volunteer turnover. Reasons were coded according to two categories: administratively uncontrollable and controllable. Frequency distributions and percentages were tabulatedfor the data. Volunteers reported 46 reasons that were coded administratively uncontrollable (74.3 percent) and 16 reasons that were potentially controllable (25.7percent). Fifteen volunteers (62.5percent) considered themselves temporarily inactive with plans to return to active service. The use of turnover data in the evaluation of the volunteerprogram is discussed.
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安宁疗护义工流动率:是衡量义工使用质素的一项指标。
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