How Hiring Process Satisfaction Influences Nursing Staff's Willingness to Recommend Their Organisation: A Mixed Methods Study

IF 3.4 3区医学 Q1 NURSING Journal of Advanced Nursing Pub Date : 2025-02-17 DOI:10.1111/jan.16829

Kasturi Shukla, Shuvhra Mondal, Megha Prasad, Sammita Jadhav

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Abstract

Aim

Recruitment of nurses is driven by peer recommendation for which effective hiring and onboarding processes are crucial. The present study evaluates the association between Nurse's satisfaction with hiring process and their intention to recommend the organisation.

Study Design

This mixed-methods study was conducted in a 550-bed tertiary-care hospital in New Delhi, India among the nursing staff from June'2023-February'2024.

Methods

Recently joined Nurses (last 1.5 years) who agreed to participate were included. Satisfaction with the hiring processes was assessed through 20 items and an additional item assessed the ‘intention to recommend the organisation’ (dependent variable). One-sample t-test was used to test the variations within the sample. Pearson's correlations were computed between dependent and independent variables. Variables with statistically significant correlations were entered in the Linear Regression model to identify the predictors of intention to recommend. From the same cohort, a few nurses were invited to participate in the qualitative study. Through thematic content analysis we identified the categories for the final model.

Results

Out of 180 newly joined nurses, 171 agreed to participate. Overall hiring Satisfaction was moderate. Selection round and document verification scored the lowest whereas the overall intention to recommend the organisation was above average. Vacancy notification and Induction and onboarding showed strong correlations with the intention to recommend and were its strongest predictors. Qualitative results revealed three main themes—Information provided during hiring, Knowledge enhancement opportunities and Employee centeredness which had a predominance on the intention to recommend.

Conclusion

Providing unambiguous information, positive work atmosphere, growth opportunities and recognition systems creates a strong intention to recommend the organisation.

Impact

The hospitals should focus on information transparency during hiring and later on knowledge enhancement to create a positive intention to recommend. Further, studies are required to validate these findings in other settings.

Patient/Public Contribution

No Patient/Public Involvement.

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招聘过程满意度如何影响护理人员推荐其组织的意愿：混合方法研究

目的护士的招聘是由同行推荐推动的，有效的招聘和入职流程至关重要。本研究评估了护士对招聘过程的满意度与他们推荐组织的意向之间的关系。研究设计：这项混合方法研究于2023年6月至2024年2月在印度新德里一家拥有550个床位的三级护理医院进行，研究对象为护理人员。方法纳入同意参与的新入职护士（满1.5年）。对招聘过程的满意度通过20个项目进行评估，另外一个项目评估了“推荐组织的意愿”（因变量）。单样本t检验用于检验样本内的变化。计算因变量和自变量之间的Pearson相关性。在线性回归模型中输入具有统计学显著相关性的变量，以确定推荐意向的预测因子。从同一队列中，邀请少数护士参与定性研究。通过主题内容分析，我们确定了最终模型的类别。结果180名新加入的护士中，171名同意参与。整体招聘满意度一般。选择轮和文件验证得分最低，而推荐组织的总体意图高于平均水平。空缺通知、入职和入职与推荐意愿有很强的相关性，是其最强的预测因素。定性结果揭示了三个主要主题：招聘过程中提供的信息、知识提升机会和以员工为中心，这三个主题对推荐意愿有主导作用。提供明确的信息、积极的工作氛围、成长机会和认可系统会产生强烈的推荐组织的意愿。影响医院在招聘过程中应注重信息透明，并在招聘过程中注重知识增强，从而形成积极的推荐意向。此外，还需要研究在其他情况下验证这些发现。患者/公众贡献无患者/公众参与

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来源期刊

Journal of Advanced Nursing 医学-护理

CiteScore

6.40

自引率

7.90%

发文量

369

审稿时长

3 months

期刊介绍： The Journal of Advanced Nursing (JAN) contributes to the advancement of evidence-based nursing, midwifery and healthcare by disseminating high quality research and scholarship of contemporary relevance and with potential to advance knowledge for practice, education, management or policy. All JAN papers are required to have a sound scientific, evidential, theoretical or philosophical base and to be critical, questioning and scholarly in approach. As an international journal, JAN promotes diversity of research and scholarship in terms of culture, paradigm and healthcare context. For JAN’s worldwide readership, authors are expected to make clear the wider international relevance of their work and to demonstrate sensitivity to cultural considerations and differences.