A Click of Faith: How Perceived Trustworthiness Affects Online Risk-Taking in Unfamiliar Dyads.

Abstract

Perceptions of trustworthiness foster feelings of swift trust and, in turn, yield positive outcomes in virtual teams. However, limited research has investigated the effects of trustworthiness on trust formation and online risk-taking in unfamiliar dyads. We manipulated the trustworthiness of a pseudo-player (untrustworthy vs trustworthy) in the first of two interactive online games and recorded the participant's risk-taking behaviour (number of high-risk decisions and investment size) in the second game. We expected a direct and a trust-mediated effect of untrustworthiness on risk-taking. Although our preregistered hypotheses were not supported, exploratory analyses revealed that participants playing with the untrustworthy player were less willing to trust them and, in turn, took significantly fewer high-risk decisions during the first phase of the second game than participants playing with the trustworthy player. No effect was found for investment size. Our results suggest that perceptions of trustworthiness indirectly influence online risk-taking behaviour by informing trust.