Enhancing Healthcare Efficiency: The Relationship Between Effective Communication and Teamwork Among Nurses in Peru.

IF 2 Q1 NURSING Nursing Reports Pub Date : 2025-02-07 DOI:10.3390/nursrep15020059
Monica Elisa Meneses-La-Riva, Víctor Hugo Fernández-Bedoya, Josefina Amanda Suyo-Vega, Hitler Giovanni Ocupa-Cabrera, Rosario Violeta Grijalva-Salazar, Giovanni di Deus Ocupa-Meneses
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Abstract

Background: Effective communication in healthcare is essential for ensuring teamwork that is continuous, effective, and efficient. It plays a crucial role in supporting comprehensive and holistic care for patients while also guaranteeing the safety and satisfaction of the services provided.

Objective: To determine the relationship between effective communication (as well as its dimensions: transmission of institutional culture, source of employee motivation, and facilitation of teamwork and conflict resolution) and teamwork among nurses in a national hospital in Peru.

Methods: The research employed a quantitative, correlational, cross-sectional approach with a non-experimental design. The study population consisted of 328 nurses working in various hospital departments between January and October 2024. Data were collected using two questionnaires: The first assessed effective communication through three dimensions: transmission of institutional culture, source of employee motivation, and facilitation of teamwork and conflict resolution. The second instrument evaluated teamwork across three dimensions: institutional context, composition, and process.

Results: A very strong positive correlation was observed between effective communication and teamwork among nurses, with a coefficient of 0.925 and a p value < 0.01.

Conclusions: The study found a strong link between effective communication and teamwork among nurses. It underscores the role of communication, organizational culture, and motivation in strengthening teamwork, which enhances patient care and healthcare delivery. The findings highlight the impact of institutional culture, motivation, and conflict resolution, emphasizing soft skills and ethical behavior in improving team dynamics and organizational strategies.

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提高医疗效率:秘鲁护士有效沟通与团队合作的关系
背景:在医疗保健中,有效的沟通对于确保团队合作的持续、有效和高效至关重要。它在支持对患者的全面和整体护理方面发挥着至关重要的作用,同时也保证了所提供服务的安全性和满意度。目的:了解秘鲁某国立医院护士之间的有效沟通(及其维度:机构文化传播、员工激励来源、促进团队合作和冲突解决)与团队合作之间的关系。方法:采用非实验设计的定量、相关、横断面研究方法。研究人群包括328名在2024年1月至10月期间在各医院部门工作的护士。数据通过两份问卷收集:第一份问卷通过三个维度评估有效沟通:机构文化的传播、员工激励的来源、团队合作和冲突解决的促进。第二个工具从三个方面评估团队合作:机构背景、组成和过程。结果:有效沟通与护士团队合作之间存在很强的正相关,相关系数为0.925,p值< 0.01。结论:本研究发现护士之间的有效沟通与团队合作有着密切的联系。它强调了沟通、组织文化和激励在加强团队合作中的作用,从而提高了患者护理和医疗保健服务。研究结果强调了制度文化、动机和冲突解决的影响,强调了软技能和道德行为在改善团队动力和组织战略方面的作用。
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来源期刊
Nursing Reports
Nursing Reports NURSING-
CiteScore
2.50
自引率
4.20%
发文量
78
期刊介绍: Nursing Reports is an open access, peer-reviewed, online-only journal that aims to influence the art and science of nursing by making rigorously conducted research accessible and understood to the full spectrum of practicing nurses, academics, educators and interested members of the public. The journal represents an exhilarating opportunity to make a unique and significant contribution to nursing and the wider community by addressing topics, theories and issues that concern the whole field of Nursing Science, including research, practice, policy and education. The primary intent of the journal is to present scientifically sound and influential empirical and theoretical studies, critical reviews and open debates to the global community of nurses. Short reports, opinions and insight into the plight of nurses the world-over will provide a voice for those of all cultures, governments and perspectives. The emphasis of Nursing Reports will be on ensuring that the highest quality of evidence and contribution is made available to the greatest number of nurses. Nursing Reports aims to make original, evidence-based, peer-reviewed research available to the global community of nurses and to interested members of the public. In addition, reviews of the literature, open debates on professional issues and short reports from around the world are invited to contribute to our vibrant and dynamic journal. All published work will adhere to the most stringent ethical standards and journalistic principles of fairness, worth and credibility. Our journal publishes Editorials, Original Articles, Review articles, Critical Debates, Short Reports from Around the Globe and Letters to the Editor.
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