Transformed knowledge work infrastructures in times of forced remote work

IF 5.7 2区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Information and Organization Pub Date : 2025-03-02 DOI:10.1016/j.infoandorg.2025.100563

Sami Paavola , Minna Lakkala , Liubov Folger , Karin Preegel , Juhana Kokkonen , Emanuele Bardone , Merja Bauters

{"title":"Transformed knowledge work infrastructures in times of forced remote work","authors":"Sami Paavola , Minna Lakkala , Liubov Folger , Karin Preegel , Juhana Kokkonen , Emanuele Bardone , Merja Bauters","doi":"10.1016/j.infoandorg.2025.100563","DOIUrl":null,"url":null,"abstract":"<div><div>This article investigates support structures for remote knowledge work during the COVID-19 pandemic. The exploratory article defines a novel holistic perspective of knowledge work infrastructures as structures that are embedded in everyday socially organized practices and arrangements which support one's work. Based on an in-depth analysis of semi-structured interviews (<em>N</em> = 14) of knowledge work professionals in the educational and IT sector, the study delineates which knowledge work infrastructures became prominent in the forced remote knowledge work situation. It discerns seven knowledge work infrastructures – technical, social, pragmatic, epistemic, motivational, well-being, and regulative – with subcategories, and analyses of whether they operated at an individual, group or organizational level, or were based on a general societal transformation. This approach to knowledge work infrastructures offers conceptual means for evaluating the complexity of and interplay between different kinds of remote work support structures which are embedded in the everyday sociomaterial work environment.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 2","pages":"Article 100563"},"PeriodicalIF":5.7000,"publicationDate":"2025-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information and Organization","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1471772725000090","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}

引用次数: 0

Abstract

This article investigates support structures for remote knowledge work during the COVID-19 pandemic. The exploratory article defines a novel holistic perspective of knowledge work infrastructures as structures that are embedded in everyday socially organized practices and arrangements which support one's work. Based on an in-depth analysis of semi-structured interviews (N = 14) of knowledge work professionals in the educational and IT sector, the study delineates which knowledge work infrastructures became prominent in the forced remote knowledge work situation. It discerns seven knowledge work infrastructures – technical, social, pragmatic, epistemic, motivational, well-being, and regulative – with subcategories, and analyses of whether they operated at an individual, group or organizational level, or were based on a general societal transformation. This approach to knowledge work infrastructures offers conceptual means for evaluating the complexity of and interplay between different kinds of remote work support structures which are embedded in the everyday sociomaterial work environment.

查看原文

微信好友朋友圈 QQ好友复制链接

本刊更多论文

在被迫远程工作的时代变革知识工作基础设施

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文去求助

来源期刊

Information and Organization Multiple-

CiteScore

11.20

自引率

1.60%

发文量

期刊介绍： Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.

期刊最新文献

Stability and change in digital transformation: A repertoire model of institutionally embedded technology affordances Virtual social contagion in online support communities Transformed knowledge work infrastructures in times of forced remote work Editorial Board Digital innovation, platforms, and global strategy