Telework Practices and Health Risks of Teleworkers: Survey Findings From Taiwan After the COVID-19 Pandemic.

Yawen Cheng, Po-Wei Lee, Ro-Ting Lin, Jyh-Jer Roger Ko, Wan-Ju Cheng
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Abstract

Objective: The aim of the study was to explore telework distributions after the COVID-19 pandemic, autonomy in work arrangements, and health experiences of teleworkers in Taiwan.

Methods: A survey was conducted in March 2024 among 383 teleworkers. A comparison group of 750 age- and gender-matched conventional employees was extracted from a national survey. Regression analyses examined the associations of teleworking status with the risks of eye strain, musculoskeletal pain, poor self-rated health, and mental distress.

Results: A total of 54% of teleworkers started teleworking by their supervisors' arrangement, and 49% reported being digitally monitored. More than 90% of them were satisfied with teleworking arrangements, but they had significantly higher odds for eye strain (odds ratio [OR] = 3.18), musculoskeletal discomfort (OR = 1.58), and mental distress (OR = 1.67) than general employees.

Conclusions: Teleworkers have high job satisfaction but reported higher ergonomic-related and mental health risks.

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远程办公行为与远程工作者健康风险:新冠肺炎疫情后台湾地区的调查结果
目的:了解新冠肺炎疫情后台湾地区远程办公的分布、工作安排的自主性和远程工作者的健康经验。方法:于2024年3月对383名远程办公人员进行调查。从一项全国性调查中抽取了750名年龄和性别匹配的传统员工作为对照。回归分析检查了远程工作状态与眼睛疲劳、肌肉骨骼疼痛、自我评估健康状况不佳和精神困扰风险的关系。结果:54%的远程工作者在主管的安排下开始远程工作,49%的人表示受到数字化监控。超过90%的人对远程办公安排感到满意,但他们在眼睛疲劳(OR = 3.18)、肌肉骨骼不适(OR = 1.58)和精神痛苦(OR = 1.67)方面的几率明显高于普通员工。结论:远程工作者的工作满意度较高,但报告了较高的人机工程学相关风险和心理健康风险。
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