Revolutionizing Primary Healthcare in Jordan: A Software Engineering Approach to General Practitioner Integration.

IF 1.8 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH New Solutions-A Journal of Environmental and Occupational Health Policy Pub Date : 2025-03-13 DOI:10.1177/10482911251324623

Rana Yousef, Walaa Qutechat, Oroub Alajarmeh, Nada AlShaweesh, Sultan Shawwa, Khalid Al Zubi

{"title":"Revolutionizing Primary Healthcare in Jordan: A Software Engineering Approach to General Practitioner Integration.","authors":"Rana Yousef, Walaa Qutechat, Oroub Alajarmeh, Nada AlShaweesh, Sultan Shawwa, Khalid Al Zubi","doi":"10.1177/10482911251324623","DOIUrl":null,"url":null,"abstract":"<p><p>This paper examines the pervasive issues of stress and burnout among healthcare specialists in Jordan, which are intensified by the current system allowing patients unrestricted access to specialized clinics. Our comprehensive analysis includes an examination of systemic, technological, and cultural barriers that currently hinder effective healthcare delivery. This was done with a mixed-methods approach: gathering quantitative data reported by the World Health Organization and World Bank, and qualitative insights from stakeholder interviews. Based on our findings, we propose a restructured care pathway where general practitioners (GPs) serve as the primary contact point for patients. This model aims to distribute healthcare demands more evenly, thereby alleviating the pressure on specialists. We also explore the integration of health information systems to improve processes. The implementation of this GP-centric model demonstrates potential benefits in our pilot studies, including reduced wait times, improved patient satisfaction, and decreased burnout rates among specialists. The paper concludes with strategic recommendations for nationwide policy adjustments to foster a more sustainable and equitable healthcare system in Jordan.</p>","PeriodicalId":45586,"journal":{"name":"New Solutions-A Journal of Environmental and Occupational Health Policy","volume":" ","pages":"10482911251324623"},"PeriodicalIF":1.8000,"publicationDate":"2025-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"New Solutions-A Journal of Environmental and Occupational Health Policy","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/10482911251324623","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH","Score":null,"Total":0}

引用次数: 0

Abstract

This paper examines the pervasive issues of stress and burnout among healthcare specialists in Jordan, which are intensified by the current system allowing patients unrestricted access to specialized clinics. Our comprehensive analysis includes an examination of systemic, technological, and cultural barriers that currently hinder effective healthcare delivery. This was done with a mixed-methods approach: gathering quantitative data reported by the World Health Organization and World Bank, and qualitative insights from stakeholder interviews. Based on our findings, we propose a restructured care pathway where general practitioners (GPs) serve as the primary contact point for patients. This model aims to distribute healthcare demands more evenly, thereby alleviating the pressure on specialists. We also explore the integration of health information systems to improve processes. The implementation of this GP-centric model demonstrates potential benefits in our pilot studies, including reduced wait times, improved patient satisfaction, and decreased burnout rates among specialists. The paper concludes with strategic recommendations for nationwide policy adjustments to foster a more sustainable and equitable healthcare system in Jordan.

查看原文

微信好友朋友圈 QQ好友复制链接

本刊更多论文

本文探讨了约旦医疗专家普遍存在的压力和职业倦怠问题，而现行制度允许患者不受限制地前往专科诊所就诊，加剧了这一问题。我们的综合分析包括对目前阻碍有效医疗服务的系统、技术和文化障碍的研究。我们采用混合方法进行分析：收集世界卫生组织和世界银行报告的定量数据，以及利益相关者访谈中的定性见解。根据我们的研究结果，我们提出了一种重组后的医疗路径，由全科医生（GPs）作为患者的主要接触点。这种模式旨在更均匀地分配医疗需求，从而减轻专科医生的压力。我们还探讨了整合医疗信息系统以改进流程的问题。在我们的试点研究中，这种以全科医生为中心的模式的实施显示出了潜在的益处，包括减少了等待时间、提高了患者满意度以及降低了专科医生的职业倦怠率。本文最后提出了在全国范围内调整政策的战略建议，以促进约旦医疗保健系统的可持续发展和公平性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文去求助

来源期刊

New Solutions-A Journal of Environmental and Occupational Health Policy PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-

CiteScore

3.50

自引率

4.30%

发文量

期刊介绍： New Solutions delivers authoritative responses to perplexing problems, with a worker’s voice, an activist’s commitment, a scientist’s approach, and a policy-maker’s experience. New Solutions explores the growing, changing common ground at the intersection of health, work, and the environment. The Journal makes plain how the issues in each area are interrelated and sets forth progressive, thoughtfully crafted public policy choices. It seeks a conversation on the issues between the grassroots labor and environmental activists and the professionals and researchers involved in charting society’s way forward with the understanding that lack of scientific knowledge is no excuse for doing nothing and that inaction is itself a choice.