Communicative AI in the scientific public sphere: An analysis of Twitter discourse on generative AI tools

IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Telematics and Informatics Pub Date : 2025-03-08 DOI:10.1016/j.tele.2025.102261
Jiyoun Suk , Yini Zhang , Jiawei Liu , Yukyung Yang
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Abstract

Drawing on the concept of the scientific public sphere, this study examines the public sense-making of communicative AI (e.g., generative AI) on social media. Advancing a framework encompassing cognitive (technology vs. use) and affective (positive vs. negative) dimensions of the public discourse on communicative AI, we analyzed global Twitter (now X) conversations about generative AI tools. Findings showed that the text generator (ChatGPT) discussions centered more on the technology-centered themes, whereas the image generator discussions emphasized their uses. ChatGPT received mixed sentiments in technology-related discussions, while there was more positive sentiment about the its uses. Theoretical and practical implications are discussed.
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本研究借鉴科学公共领域的概念,考察了公众在社交媒体上对交流型人工智能(如生成型人工智能)的感性认识。我们分析了全球推特(now X)上关于生成式人工智能工具的对话,并推进了一个包含认知(技术与使用)和情感(积极与消极)两个维度的框架,来讨论交流式人工智能。研究结果表明,文本生成器(ChatGPT)的讨论更侧重于以技术为中心的主题,而图像生成器的讨论则强调其用途。在与技术相关的讨论中,人们对 ChatGPT 的看法不一,而对其用途的看法则更为积极。本文讨论了理论和实践意义。
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来源期刊
Telematics and Informatics
Telematics and Informatics INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
17.00
自引率
4.70%
发文量
104
审稿时长
24 days
期刊介绍: Telematics and Informatics is an interdisciplinary journal that publishes cutting-edge theoretical and methodological research exploring the social, economic, geographic, political, and cultural impacts of digital technologies. It covers various application areas, such as smart cities, sensors, information fusion, digital society, IoT, cyber-physical technologies, privacy, knowledge management, distributed work, emergency response, mobile communications, health informatics, social media's psychosocial effects, ICT for sustainable development, blockchain, e-commerce, and e-government.
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