Jiyoun Suk , Yini Zhang , Jiawei Liu , Yukyung Yang
{"title":"Communicative AI in the scientific public sphere: An analysis of Twitter discourse on generative AI tools","authors":"Jiyoun Suk , Yini Zhang , Jiawei Liu , Yukyung Yang","doi":"10.1016/j.tele.2025.102261","DOIUrl":null,"url":null,"abstract":"<div><div>Drawing on the concept of the scientific public sphere, this study examines the public sense-making of communicative AI (e.g., generative AI) on social media. Advancing a framework encompassing cognitive (technology vs. use) and affective (positive vs. negative) dimensions of the public discourse on communicative AI, we analyzed global Twitter (now X) conversations about generative AI tools. Findings showed that the text generator (ChatGPT) discussions centered more on the technology-centered themes, whereas the image generator discussions emphasized their uses. ChatGPT received mixed sentiments in technology-related discussions, while there was more positive sentiment about the its uses. Theoretical and practical implications are discussed.</div></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"98 ","pages":"Article 102261"},"PeriodicalIF":7.6000,"publicationDate":"2025-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Telematics and Informatics","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0736585325000231","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0
Abstract
Drawing on the concept of the scientific public sphere, this study examines the public sense-making of communicative AI (e.g., generative AI) on social media. Advancing a framework encompassing cognitive (technology vs. use) and affective (positive vs. negative) dimensions of the public discourse on communicative AI, we analyzed global Twitter (now X) conversations about generative AI tools. Findings showed that the text generator (ChatGPT) discussions centered more on the technology-centered themes, whereas the image generator discussions emphasized their uses. ChatGPT received mixed sentiments in technology-related discussions, while there was more positive sentiment about the its uses. Theoretical and practical implications are discussed.
期刊介绍:
Telematics and Informatics is an interdisciplinary journal that publishes cutting-edge theoretical and methodological research exploring the social, economic, geographic, political, and cultural impacts of digital technologies. It covers various application areas, such as smart cities, sensors, information fusion, digital society, IoT, cyber-physical technologies, privacy, knowledge management, distributed work, emergency response, mobile communications, health informatics, social media's psychosocial effects, ICT for sustainable development, blockchain, e-commerce, and e-government.