The role of human resources in supporting reengineering.

The Health care supervisor Pub Date : 1996-12-01
E J Stein, K F Kruger, P W Siegel
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Abstract

To ensure the successful reengineering of a large, complex, unionized, urban teaching hospital, communication, education, and employee participation are key aspects. Human Resources-designed training supports the transition in concert with reengineering management, organizational development, labor relations, and external consultants. Education improves patient care and raises employee self-esteem as new teams focus together on excellence.

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人力资源在支持再造中的作用。
为了确保大型、复杂、工会化的城市教学医院的成功再造,沟通、教育和员工参与是关键方面。人力资源设计的培训与重组管理、组织发展、劳资关系和外部顾问一起支持转型。随着新团队共同追求卓越,教育改善了病人护理,提高了员工的自尊心。
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