A consumeristic trend in industrial therapy.

Abstract

The importance in the development of the industrial therapy program is not very significant in itself. What is important, is that rehabilitation professionals are staying abreast of the needs of the consumers. With so many of the rehabilitation services being offered in the public sector, this sensitivity is often lost. Until the funding for these services is directly correlated with consumer satisfaction, this tendency will be likely to continue in many settings. Until that time comes, the responsiveness of the public agency to the consumer's needs will depend, to a great extent, on the integrity of the professionals within that agency.