{"title":"'Balanced Scorecard' helps fix Overlake strategic plan.","authors":"","doi":"","DOIUrl":null,"url":null,"abstract":"<p><p>Key points. A viable strategic plan includes well-defined performance measures and targets. Kaplan & Norton's \"Balanced Scorecard\" is a useful (but not widely used) tool to help hospitals in the strategic planning process. A viable strategic plan requires input from all of a hospital's \"stakeholders.\" Make the planning process fun, visual, and interactive.</p>","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 9","pages":"103-5"},"PeriodicalIF":0.0000,"publicationDate":"1999-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Healthcare benchmarks","FirstCategoryId":"1085","ListUrlMain":"","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Key points. A viable strategic plan includes well-defined performance measures and targets. Kaplan & Norton's "Balanced Scorecard" is a useful (but not widely used) tool to help hospitals in the strategic planning process. A viable strategic plan requires input from all of a hospital's "stakeholders." Make the planning process fun, visual, and interactive.