{"title":"Increasing Outpatient Clinic Healthcare Provider Engagement Through Nursing Leader Communication.","authors":"Kimberly Renee White, Wilma Powell Stuart","doi":"10.1080/07370016.2021.1869418","DOIUrl":null,"url":null,"abstract":"<p><p>Maintaining engaged nurses and other health care providers were challenging at a multi-specialty outpatient clinic where engagement scores were trending downward. This quality improvement (QI) was developed to improve engagement by implementing structured, evidence-based practice (EBP) interventions to increase nursing leader communication, visibility, and feedback. The Utrecht Work Engagement Scale (UWES-17) compared pre-and post-intervention effectiveness from week one to week eight. The interventions increased the pre-UWES-17 scores by 7.4%. The findings confirmed the effectiveness of the interventions for improving overall healthcare provider engagement.</p>","PeriodicalId":51084,"journal":{"name":"Journal of Community Health Nursing","volume":null,"pages":null},"PeriodicalIF":0.8000,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/07370016.2021.1869418","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Community Health Nursing","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.1080/07370016.2021.1869418","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"NURSING","Score":null,"Total":0}
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Abstract
Maintaining engaged nurses and other health care providers were challenging at a multi-specialty outpatient clinic where engagement scores were trending downward. This quality improvement (QI) was developed to improve engagement by implementing structured, evidence-based practice (EBP) interventions to increase nursing leader communication, visibility, and feedback. The Utrecht Work Engagement Scale (UWES-17) compared pre-and post-intervention effectiveness from week one to week eight. The interventions increased the pre-UWES-17 scores by 7.4%. The findings confirmed the effectiveness of the interventions for improving overall healthcare provider engagement.
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This innovative publication focuses on health care issues relevant to all aspects of community practice -- home health care, visiting nursing services, clinics, hospices, education, and public health administration. Well-researched articles provide practical and up-to-date information to aid the nurse who must frequently make decisions and solve problems without the back-up support systems available in the hospital. The journal is a forum for community health professionals to share their experience and expertise with others in the field.
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