Investigation of enablers of knowledge transfer in the medical industry.

Abstract

This paper presents a research model for investigating the relationship between organisational enablers and the Knowledge Transfer (KT) Performance (KTP) in the medical industry. The enablers include leadership, organisational culture, Information Technology (IT) and individual performance measurement, and KTP is determined by individual capability, organisational capability and product/service innovation. This paper chose professional medical personnel as the research subject to determine whether or not these enablers affect KT. The findings show that only leadership directly affects the KTP, with IT also impacting both organisational capability and product/service innovation. The implications of these findings are discussed based on interviews with experts and practitioners.