Misinformation and Its Correction: Continued Influence and Successful Debiasing.

Stephan Lewandowsky, Ullrich K H Ecker, Colleen M Seifert, Norbert Schwarz, John Cook
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引用次数: 1000

Abstract

The widespread prevalence and persistence of misinformation in contemporary societies, such as the false belief that there is a link between childhood vaccinations and autism, is a matter of public concern. For example, the myths surrounding vaccinations, which prompted some parents to withhold immunization from their children, have led to a marked increase in vaccine-preventable disease, as well as unnecessary public expenditure on research and public-information campaigns aimed at rectifying the situation. We first examine the mechanisms by which such misinformation is disseminated in society, both inadvertently and purposely. Misinformation can originate from rumors but also from works of fiction, governments and politicians, and vested interests. Moreover, changes in the media landscape, including the arrival of the Internet, have fundamentally influenced the ways in which information is communicated and misinformation is spread. We next move to misinformation at the level of the individual, and review the cognitive factors that often render misinformation resistant to correction. We consider how people assess the truth of statements and what makes people believe certain things but not others. We look at people's memory for misinformation and answer the questions of why retractions of misinformation are so ineffective in memory updating and why efforts to retract misinformation can even backfire and, ironically, increase misbelief. Though ideology and personal worldviews can be major obstacles for debiasing, there nonetheless are a number of effective techniques for reducing the impact of misinformation, and we pay special attention to these factors that aid in debiasing. We conclude by providing specific recommendations for the debunking of misinformation. These recommendations pertain to the ways in which corrections should be designed, structured, and applied in order to maximize their impact. Grounded in cognitive psychological theory, these recommendations may help practitioners-including journalists, health professionals, educators, and science communicators-design effective misinformation retractions, educational tools, and public-information campaigns.

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错误信息及其纠正:持续影响和成功消除偏见。
在当代社会中,错误信息的广泛流行和持续存在,例如错误地认为儿童接种疫苗与自闭症之间存在联系,这是一个公众关注的问题。例如,围绕疫苗接种的误解促使一些父母不让子女接种疫苗,这导致疫苗可预防疾病的显著增加,以及在旨在纠正这种情况的研究和宣传运动方面的不必要的公共开支。我们首先研究了这种错误信息在社会中传播的机制,无论是无意的还是故意的。错误信息可能来自谣言,但也可能来自小说作品、政府和政治家,以及既得利益集团。此外,媒体格局的变化,包括互联网的出现,从根本上影响了信息的传播和错误信息的传播方式。接下来,我们将讨论个人层面的错误信息,并回顾导致错误信息难以纠正的认知因素。我们考虑人们如何评估陈述的真实性,以及是什么让人们相信某些事情而不相信其他事情。我们观察人们对错误信息的记忆,并回答以下问题:为什么撤销错误信息在记忆更新中如此无效,为什么撤销错误信息的努力甚至会适得其反,具有讽刺意味的是,会增加误解。尽管意识形态和个人世界观可能是消除偏见的主要障碍,但仍然有许多有效的技术可以减少错误信息的影响,我们特别关注这些有助于消除偏见的因素。最后,我们提供了揭穿错误信息的具体建议。这些建议涉及如何设计、组织和应用纠正,以最大限度地发挥其影响。基于认知心理学理论,这些建议可以帮助从业者——包括记者、卫生专业人员、教育工作者和科学传播者——设计有效的错误信息撤回、教育工具和公共信息运动。
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期刊介绍: Psychological Science in the Public Interest (PSPI) is a unique journal featuring comprehensive and compelling reviews of issues that are of direct relevance to the general public. These reviews are written by blue ribbon teams of specialists representing a range of viewpoints, and are intended to assess the current state-of-the-science with regard to the topic. Among other things, PSPI reports have challenged the validity of the Rorschach and other projective tests; have explored how to keep the aging brain sharp; and have documented problems with the current state of clinical psychology. PSPI reports are regularly featured in Scientific American Mind and are typically covered in a variety of other major media outlets.
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