Addressing Health Disparities through Cultural and Linguistic Competency Trainings.

Mai Mercede Avila, Jody L Kamon, Jean E Beatso
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Abstract

Cultural and Linguistic Competence (CALC) involves the idea that to eliminate long standing disparities in our society, providers need to be able to work effectively cross- culturally. This study describes the evaluation of a 3.5 hour CALC training with the objective of improving human service providers' knowledge, attitudes, and comfort in serving diverse groups. Pre- and post-training questionnaires were completed by 317 participants at 21 trainings in a state in which over 90% of the population is white. Participants' knowledge, attitudes and comfort in CALC significantly improved. However, gains in comfort using CALC strategies were smaller than anticipated. Implications for improving CALC trainings and future research are discussed.

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通过文化和语言能力培训解决健康差异。
文化和语言能力(CALC)涉及到消除我们社会中长期存在的差异的想法,提供者需要能够有效地跨文化工作。本研究描述了一个3.5小时的CALC培训的评估,目的是提高人类服务提供者在服务不同群体时的知识、态度和舒适度。在一个90%以上人口是白人的州,317名参与者参加了21次培训,完成了培训前和培训后的问卷调查。受试者对CALC的认知、态度和舒适度均有显著提高。然而,使用CALC策略的舒适度收益小于预期。讨论了改进CALC训练和未来研究的意义。
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