EMPATHY MATTERS: STUDY SHOWS THAT TEACHING EMPATHY CAN IMPROVE PATIENT SATISFACTION.

Abstract

Contemporary physicians are facing tremendous pressures in terms of the number of patients they are expected to see, the short amount of time in which they have to see them, the complexity of the health problems, and increasingly burdensome documentation requirements. Empathy is challenged and to some extent driven down by many of the factors that are beleaguering health care today.