Leadership styles' influence on the quality of nursing care.

IF 1 Q4 HEALTH POLICY & SERVICES INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE Pub Date : 2019-07-08 DOI:10.1108/IJHCQA-06-2018-0138

Aladeen Alloubani, Laila Akhu-Zaheya, Ibrahim Mubarak Abdelhafiz, M Almatari

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引用次数: 27

Abstract

Purpose: The purpose of this paper is to investigate managers' leadership styles, from the perspective of registered nurses, and its effects on the quality of nursing care in both the private and public healthcare sectors. An additional aim is to assess the relationship between leadership styles and particular organisational outcomes.

Design/methodology/approach: The sample for this quantitative research study was comprised of 400 respondents, among which 50 were nurse managers, 150 were staff nurses and the remaining respondents were patients. Two questionnaires were used in this study: the multi-factor leadership questionnaire (MLQ) 5X short and a patient satisfaction with nursing care quality questionnaire (PSNCQQ).

Findings: A positive correlation was found between the transformational leadership style with leadership outcomes and the quality of nursing care (r=0.811**, 0.759**, 0.789** and 0.877** for extra effort, job satisfaction, leader effectiveness and quality, respectively).

Practical implications: Although the sample study was extensive, a possible limitation is that the research utilised convenient sample who are working in the private and public healthcare sectors thus limiting the generalisability of the study.

Originality/value: This study was proposed as a baseline for upcoming studies in areas of education, nursing practice, research and quality. Moreover, this study was expected to be imperative to the hospital's management, in order to improve the current level of leadership, education models and advancement programs for the healthcare sector's senior staff.

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领导风格对护理质量的影响。

目的:本文的目的是从注册护士的角度调查管理人员的领导风格，及其对私营和公共医疗保健部门护理质量的影响。另一个目的是评估领导风格和特定组织成果之间的关系。设计/方法/方法:本定量研究的样本由400名受访者组成，其中50名是护士管理人员，150名是护工，其余受访者是患者。本研究采用多因素领导问卷(MLQ) 5X short和患者护理质量满意度问卷(PSNCQQ)两份问卷。结果发现:变革型领导风格与领导成果、护理质量呈显著正相关(额外努力、工作满意度、领导效能、护理质量的r分别为0.811**、0.759**、0.789**、0.877**)。实际意义:虽然样本研究是广泛的，一个可能的限制是，研究使用方便的样本谁是在私营和公共卫生部门工作，从而限制了研究的普遍性。原创性/价值:本研究被提议作为教育、护理实践、研究和质量领域即将开展的研究的基线。此外，本研究可望为医院管理提供必要的参考，以改善目前医疗保健部门高级职员的领导水平、教育模式和晋升计划。

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来源期刊

INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE HEALTH POLICY & SERVICES-

CiteScore

4.00

自引率

6.70%

发文量

期刊介绍： ■Successful quality/continuous improvement projects ■The use of quality tools and models in leadership management development such as the EFQM Excellence Model, Balanced Scorecard, Quality Standards, Managed Care ■Issues relating to process control such as Six Sigma, Leadership, Managing Change and Process Mapping ■Improving patient care through quality related programmes and/or research Articles that use quantitative and qualitative methods are encouraged.