Evaluation of an e-health platform for informal caregivers and health professionals: the case study of Help2Care.

IF 2.5 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Informatics for Health & Social Care Pub Date : 2022-04-03 Epub Date: 2021-08-18 DOI:10.1080/17538157.2021.1964509
N Gomes, J Caroço, R Rijo, R Martinho, A Querido, T Peralta, Maria Dos Anjos Dixe
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引用次数: 3

Abstract

The Help2Care e-Health platform was developed in order to capacitate informal caregivers with digital, multimedia training materials. Health professionals select these materials according to the needs of the homebound patients under the supervision of these caregivers. In turn, caregiver can then use their smartphones to consult and apply the care procedures illustrated by these materials. In this paper, we present the results of performed usability tests for both web and mobile software applications of the Help2Care platform. These indicate an overall positive outcome, revealing less usable aspects such as the navigation flow in the web application and some design elements in the mobile application. Important written feedback was also collected, which we took into consideration to improve the software features of the platform.

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非正式护理人员和卫生专业人员电子保健平台的评估:Help2Care的案例研究。
开发Help2Care电子保健平台是为了向非正规护理人员提供数字多媒体培训材料。卫生专业人员在这些护理人员的监督下,根据居家患者的需要选择这些材料。然后,护理人员可以使用他们的智能手机来咨询和应用这些材料所说明的护理程序。在本文中,我们展示了Help2Care平台的web和移动软件应用程序的可用性测试结果。这些都表明了一个总体上积极的结果,揭示了可用性较差的方面,如web应用程序中的导航流程和移动应用程序中的一些设计元素。我们还收集了重要的书面反馈,并加以考虑以改进平台的软件功能。
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来源期刊
CiteScore
6.10
自引率
4.20%
发文量
21
审稿时长
>12 weeks
期刊介绍: Informatics for Health & Social Care promotes evidence-based informatics as applied to the domain of health and social care. It showcases informatics research and practice within the many and diverse contexts of care; it takes personal information, both its direct and indirect use, as its central focus. The scope of the Journal is broad, encompassing both the properties of care information and the life-cycle of associated information systems. Consideration of the properties of care information will necessarily include the data itself, its representation, structure, and associated processes, as well as the context of its use, highlighting the related communication, computational, cognitive, social and ethical aspects. Consideration of the life-cycle of care information systems includes full range from requirements, specifications, theoretical models and conceptual design through to sustainable implementations, and the valuation of impacts. Empirical evidence experiences related to implementation are particularly welcome. Informatics in Health & Social Care seeks to consolidate and add to the core knowledge within the disciplines of Health and Social Care Informatics. The Journal therefore welcomes scientific papers, case studies and literature reviews. Examples of novel approaches are particularly welcome. Articles might, for example, show how care data is collected and transformed into useful and usable information, how informatics research is translated into practice, how specific results can be generalised, or perhaps provide case studies that facilitate learning from experience.
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