Organisational resilience in action: A four-month denial of access to the workplace.

Abstract

This case study looks at a denial-of-access event, where airborne asbestos material was found in a government-owned building leased by the New Zealand Parliamentary Counsel Office (PCO). The paper describes how despite the lack of advance notice, the PCO demonstrated its resilience to business disruption through its leadership and culture; its networks and relationships; and being change-ready. The paper also discusses how the incident provided an unexpected opportunity to build further resilience on return to the workplace.