The Relationship among Patient Satisfaction, Patient Loyalty, and Compliance with Treatment.

Q2 Medicine Hospital Topics Pub Date : 2023-10-09 DOI:10.1080/00185868.2023.2266551
Fedayi Yağar, Cuma Sungur, Sema Dökme Yağar
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引用次数: 0

Abstract

This study examined the relationship between patient loyalty and adherence to treatment and evaluated the mediating role of patient satisfaction in this relationship. This study consisted of 386 participants. Correlation and regression analyses were used. A low level of positive correlation was found between loyalty and compliance scores. It was determined that satisfaction did not mediate the relationship between loyalty and compliance. In addition, a moderately positive relationship was found between loyalty and satisfaction. It has been observed that patient loyalty can play a critical role in important health outcomes such as adherence to treatment and increasing satisfaction.

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患者满意度、患者忠诚度和治疗依从性之间的关系。
本研究考察了患者忠诚度和坚持治疗之间的关系,并评估了患者满意度在这种关系中的中介作用。这项研究由386名参与者组成。采用相关和回归分析。忠诚度和依从性得分之间的正相关程度较低。已经确定,满意度并不能调节忠诚和顺从之间的关系。此外,忠诚度和满意度之间存在适度的正相关关系。已经观察到,患者忠诚度可以在重要的健康结果中发挥关键作用,如坚持治疗和提高满意度。
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来源期刊
Hospital Topics
Hospital Topics Medicine-Medicine (all)
CiteScore
1.90
自引率
0.00%
发文量
44
期刊介绍: Hospital Topics is the longest continuously published healthcare journal in the United States. Since 1922, Hospital Topics has provided healthcare professionals with research they can apply to improve the quality of access, management, and delivery of healthcare. Dedicated to those who bring healthcare to the public, Hospital Topics spans the whole spectrum of healthcare issues including, but not limited to information systems, fatigue management, medication errors, nursing compensation, midwifery, job satisfaction among managers, team building, and bringing primary care to rural areas. Through articles on theory, applied research, and practice, Hospital Topics addresses the central concerns of today"s healthcare professional and leader.
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