Effects of online platforms on learner's satisfaction: a serial mediation analysis with instructor presence and student engagement

IF 2.4 Q3 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS International Journal of Information and Learning Technology Pub Date : 2023-07-24 DOI:10.1108/ijilt-02-2023-0017
Ayushi Jain, Poonam Sharma, Jamini Ranjan Meher
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引用次数: 1

Abstract

PurposeThis research aims to examine the impact of virtual learning platforms and instructor presence (IP) on learner satisfaction (LS). Further, this study examines the role of learner engagement (LE) in order to improve the LS.Design/methodology/approachThis research uses both primary and secondary data sources to compile the research's findings. The primary source of data includes 610 responses from various higher education institutes in India. The collected data were analysed using the partial least square structural equation modelling (PLS-SEM) technique.FindingsThis research provides evidence that the theoretical model is accurate with the gathered data sample. In the model, online platform (OP) is an independent variable, whereas LS is a dependent variable, and IP and LE are the mediating variables. The outcomes demonstrated that OP has a positive impact on IP and LE. Also, the relationships between IP and LE, IP and LS and LE and LS are significantly positive. The mediation analysis validates the importance of the IP and LE for relationships.Originality/valueThis investigation presents a comprehensive model, which demonstrates the relationship between OP, IP, LE and LS. The study makes a unique reference to several theories in order to boost interaction and IP in virtual learning, the learner's learning experience can be enhanced. The model helps teachers and educational institutions formalise strategies to boost interaction and examine the institutions' pedagogy to enhance satisfaction.
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在线平台对学习者满意度的影响:教师在场和学生参与的一系列中介分析
目的本研究旨在检验虚拟学习平台和教师在场(IP)对学习者满意度(LS)的影响。此外,本研究考察了学习者参与(LE)的作用,以改进LS.Design/methodology/approach本研究使用主要和次要数据源来汇编研究结果。主要数据来源包括来自印度各高等教育机构的610份回复。使用偏最小二乘结构方程建模(PLS-SEM)技术对收集的数据进行分析。发现本研究通过收集的数据样本证明了理论模型的准确性。在该模型中,在线平台(OP)是自变量,LS是因变量,IP和LE是中介变量。结果表明OP对IP和LE有积极影响。此外,IP与LE、IP与LS以及LE与LS之间的关系显著正相关。中介分析验证了IP和LE对关系的重要性。独创性/价值本研究提出了一个综合模型,展示了OP、IP、LE和LS之间的关系。本研究独特地参考了一些理论,以促进虚拟学习中的互动和IP,增强学习者的学习体验。该模型有助于教师和教育机构制定促进互动的策略,并检查机构的教学法以提高满意度。
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来源期刊
International Journal of Information and Learning Technology
International Journal of Information and Learning Technology COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS-
CiteScore
6.10
自引率
3.30%
发文量
33
期刊介绍: International Journal of Information and Learning Technology (IJILT) provides a forum for the sharing of the latest theories, applications, and services related to planning, developing, managing, using, and evaluating information technologies in administrative, academic, and library computing, as well as other educational technologies. Submissions can include research: -Illustrating and critiquing educational technologies -New uses of technology in education -Issue-or results-focused case studies detailing examples of technology applications in higher education -In-depth analyses of the latest theories, applications and services in the field The journal provides wide-ranging and independent coverage of the management, use and integration of information resources and learning technologies.
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