An empirical study on the use of a facial emotion recognition system in guidance counseling utilizing the technology acceptance model and the general comfort questionnaire

IF 12.3 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Applied Computing and Informatics Pub Date : 2022-10-04 DOI:10.1108/aci-06-2022-0154

Dhong Fhel K. Gom-os, Kelvin Y. Yong

引用次数: 0

Abstract

PurposeThe goal of this study is to test the real-world use of an emotion recognition system.Design/methodology/approachThe researchers chose an existing algorithm that displayed high accuracy and speed. Four emotions: happy, sadness, anger and surprise, are used from six of the universal emotions, associated by their own mood markers. The mood-matrix interface is then coded as a web application. Four guidance counselors and 10 students participated in the testing of the mood-matrix. Guidance counselors answered the technology acceptance model (TAM) to assess its usefulness, and the students answered the general comfort questionnaire (GCQ) to assess their comfort levels.FindingsResults from TAM found that the mood-matrix has significant use for the guidance counselors and the GCQ finds that the students were comfortable during testing.Originality/valueNo study yet has tested an emotion recognition system applied to counseling or any mental health or psychological transactions.

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基于技术接受模型和一般舒适度问卷的面部情绪识别系统在指导咨询中的应用实证研究

目的本研究的目的是测试情绪识别系统在现实世界中的应用。设计/方法论/方法研究人员选择了一种显示出高精度和高速度的现有算法。四种情绪：快乐、悲伤、愤怒和惊讶，来自六种普遍的情绪，由它们自己的情绪标记联系在一起。然后将情绪矩阵接口编码为网络应用程序。4名辅导员和10名学生参与了情绪矩阵的测试。指导顾问回答了技术接受模型（TAM）以评估其有用性，学生回答了一般舒适度问卷（GCQ）以评估他们的舒适度水平。TAM的结果发现，情绪矩阵对指导辅导员有重要作用，GCQ发现学生在测试过程中感到舒适。独创性/价值目前还没有研究测试用于咨询或任何心理健康或心理交易的情绪识别系统。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Applied Computing and Informatics Computer Science-Information Systems

CiteScore

12.20

自引率

0.00%

发文量

审稿时长

39 weeks

期刊介绍： Applied Computing and Informatics aims to be timely in disseminating leading-edge knowledge to researchers, practitioners and academics whose interest is in the latest developments in applied computing and information systems concepts, strategies, practices, tools and technologies. In particular, the journal encourages research studies that have significant contributions to make to the continuous development and improvement of IT practices in the Kingdom of Saudi Arabia and other countries. By doing so, the journal attempts to bridge the gap between the academic and industrial community, and therefore, welcomes theoretically grounded, methodologically sound research studies that address various IT-related problems and innovations of an applied nature. The journal will serve as a forum for practitioners, researchers, managers and IT policy makers to share their knowledge and experience in the design, development, implementation, management and evaluation of various IT applications. Contributions may deal with, but are not limited to: • Internet and E-Commerce Architecture, Infrastructure, Models, Deployment Strategies and Methodologies. • E-Business and E-Government Adoption. • Mobile Commerce and their Applications. • Applied Telecommunication Networks. • Software Engineering Approaches, Methodologies, Techniques, and Tools. • Applied Data Mining and Warehousing. • Information Strategic Planning and Recourse Management. • Applied Wireless Computing. • Enterprise Resource Planning Systems. • IT Education. • Societal, Cultural, and Ethical Issues of IT. • Policy, Legal and Global Issues of IT. • Enterprise Database Technology.