Using solicited audio-recorded diaries to explore the financial lives of low-income women in Kenya during COVID-19: perspectives, challenges, and lessons

Abstract

ABSTRACT Solicited diaries in audio, written and online forms are increasingly used in qualitative data collection. However, most studies using this approach are set in high-income, high-literacy country settings. This paper discusses the opportunities and challenges of this approach in a low-income, low-resource, low-literacy setting. We used solicited audio-recorded diaries to explore the financial lives of low-income women in Kenya during the COVID-19 pandemic. We enrolled 24 women to submit diary entries every day for seven days. We found that the audio-recorded diaries worked well with low-income women in Kenya, which has high penetration of cell phone ownership. The diaries provided textured, detailed insights into participants’ day-to-day challenges, fluctuations, and coping strategies while relying less on recall. Nevertheless, the approach required two pilots to perfect, which may be challenging when research resources and time are limited. This study provides timely evidence on the use of audio-recorded solicited diaries in low-income settings.