{"title":"Alternatives for Telco Data Network: The Value of Spatial and Referral Networks for Churn Detection","authors":"C. Colot, Philippe Baecke, Isabelle Linden","doi":"10.1080/10580530.2021.1887981","DOIUrl":null,"url":null,"abstract":"ABSTRACT The value of communication network has received significant attention in the literature on churn prediction, while little is known about the potential business value of alternative networks. This knowledge would help telephone companies to make timely strategic decisions in our evolving economic environment where traditional communication technologies are declining. This study assesses to which extent two alternative networks might (1) structurally substitute this network and (2) complement this network for churn prediction within telephone companies.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":3.0000,"publicationDate":"2021-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10580530.2021.1887981","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information Systems Management","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.1080/10580530.2021.1887981","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
引用次数: 2
Abstract
ABSTRACT The value of communication network has received significant attention in the literature on churn prediction, while little is known about the potential business value of alternative networks. This knowledge would help telephone companies to make timely strategic decisions in our evolving economic environment where traditional communication technologies are declining. This study assesses to which extent two alternative networks might (1) structurally substitute this network and (2) complement this network for churn prediction within telephone companies.
期刊介绍：
Information Systems Management (ISM) is the on-going exchange of academic research, best practices, and insights based on managerial experience. The journal’s goal is to advance the practice of information systems management through this exchange.
To meet this goal, ISM features themed papers examining a particular topic. In addition to themed papers, the journal regularly publishes on the following topics in IS management.
Achieving Strategic IT Alignment and Capabilities
IT Governance
CIO and IT Leadership Roles
IT Sourcing
Planning and Managing an Enterprise Infrastructure
IT Security
Selecting and Delivering Application Solutions
Portfolio Management
Managing Complex IT Projects
E-Business Technologies
Supporting Knowledge Work
The target readership includes both academics and practitioners. Hence, submissions integrating research and practice, and providing implications for both, are encouraged.
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