The Evolution and Power of Online Consumer Activism: Illustrating the Hybrid Dynamics of “Consumer Video Activism” in China through Two Case Studies

IF 2.2 2区 文学 Q2 COMMUNICATION Journal of Broadcasting & Electronic Media Pub Date : 2021-09-30 DOI:10.1080/08838151.2021.1965143
Emiliano Treré, Zizheng Yu
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引用次数: 4

Abstract

ABSTRACT Short videos and short-video-based social media (SVB) platforms have provided Chinese consumers with a new way to protest against businesses. However, they have received scant attention from scholars. This study aims to fill this gap in two ways. Firstly, it will contextualize this phenomenon within the literature on consumer activism, foregrounding three key phases in the evolution of online consumer activism in China. Secondly, it will analyze two case studies to provide a vivid picture of consumer video activism (CVA), disentangling its hybrid dynamics in the complex interaction between consumers, businesses, We-media, mainstream media and the public.
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网络消费者行动主义的演变与力量:通过两个案例说明中国“消费者视频行动主义”的混合动力
短视频和基于短视频的社交媒体(SVB)平台为中国消费者提供了一种抗议商家的新方式。然而,他们很少受到学者的关注。本研究旨在通过两种方式填补这一空白。首先,它将把这一现象置于消费者行动主义的文献背景中,突出中国网络消费者行动主义演变的三个关键阶段。其次,本文将分析两个案例,为消费者视频行动主义(CVA)提供一个生动的画面,解开其在消费者、企业、自媒体、主流媒体和公众之间复杂互动中的混合动力。
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来源期刊
CiteScore
4.90
自引率
6.20%
发文量
38
期刊介绍: Published quarterly for the Broadcast Education Association, the Journal of Broadcasting & Electronic Media contains timely articles about new developments, trends, and research in electronic media written by academicians, researchers, and other electronic media professionals. The Journal invites submissions of original research that examine a broad range of issues concerning the electronic media, including the historical, technological, economic, legal, policy, cultural, social, and psychological dimensions. Scholarship that extends a historiography, tests theory, or that fosters innovative perspectives on topics of importance to the field, is particularly encouraged. The Journal is open to a diversity of theoretic paradigms and methodologies.
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