Analysis of mobile applications supporting public transport passengers in selected cities

Abstract

Nowadays, technical and technological development is subject to many new concepts and challenges, such as sustainable development, smart city and electromobility. In order to improve the flow of people through cities, it is necessary to skillfully implement various types of solutions and tools. The article presents the essence and importance of information in urban transport. The considerations focus mainly on selected mobile applications, which are designed to provide travelers with information about traveling by public transport in Poland. Various classifications distinguishing information mobile applications in urban transport have been presented. The empirical part of the article presents the division into two groups of these tools, namely applications whose main functionality is the possibility of purchasing a ticket and planning the route. In the comparative analysis of mobile information applications in urban transport, parameters such as geographical coverage, payment, the need to log in and additional functionalities were taken into account.