Professional competence development of heritage guides

IF 3 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Journal of Heritage Tourism Pub Date : 2023-07-21 DOI:10.1080/1743873X.2023.2234056

Xinyi Jiang, Sharif Shams Imon, Zhaoyu Chen

引用次数: 0

Abstract

ABSTRACT This paper explores the critical issues regarding heritage guides’ professional competence development in Macao – a prominent tourist destination – by analysing the current competence development system. The data is collected through semi-structured interviews with professional heritage guides and trainers who lead the guide training programme in Macao. Additionally, official documents and previous research on related topics are reviewed. The study found that the guides, with experience ranging from 2 to 46 years, enhance their professional competence through both formal and informal processes. Three significant factors that impact their competence development are intrinsic motivation, extrinsic motivation, and constraints. Based on the findings, practical approaches are suggested for developing professional competence by taking advantage of the opportunities available in Macao. The study also proposes solutions to address the shortcomings and improve the system.

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遗产导游专业能力的培养

摘要本文通过分析当前文化遗产导览员专业能力发展体系，探讨了文化遗产导览员专业能力发展的关键问题。数据是通过半结构化访谈收集到的，访谈对象是负责澳门导游培训计划的专业文物导游和培训师。此外，还回顾了官方文件和相关主题的先前研究。研究发现，经验从2年到46年不等的导游，通过正式和非正式的程序来提高他们的专业能力。影响其能力发展的三个重要因素是内在动机、外在动机和约束。在此基础上，提出了利用澳门现有机会发展专业能力的切实可行的方法。研究还提出了解决不足和完善制度的解决方案。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Heritage Tourism HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

6.50

自引率

11.10%

发文量

期刊介绍： The Journal of Heritage Tourism ( JHT ) is a peer-reviewed, international transdisciplinary journal. JHT focuses on exploring the many facets of one of the most notable and widespread types of tourism. Heritage tourism is among the very oldest forms of travel. Activities such as visits to sites of historical importance, including built environments and urban areas, rural and agricultural landscapes, natural regions, locations where historic events occurred and places where interesting and significant living cultures dominate are all forms of heritage tourism. As such, this form of tourism dominates the industry in many parts of the world and involves millions of people. During the past 20 years, the study of tourism has become highly fragmented and specialised into various theme areas, or concentrations. Within this context, heritage tourism is one of the most commonly investigated forms of tourism, and hundreds of scholars and industry workers are involved in researching its dynamics and concepts. This academic attention has resulted in the publication of hundreds of refereed articles in various scholarly media, yet, until now there has been no journal devoted specifically to heritage tourism; Journal of Heritage Tourism was launched to fill this gap. JHT seeks to critically examine all aspects of heritage tourism. Some of the topics to be explored within the context of heritage tourism will include colonial heritage, commodification, interpretation, urban renewal, religious tourism, genealogy, patriotism, nostalgia, folklore, power, funding, contested heritage, historic sites, identity, industrial heritage, marketing, conservation, ethnicity, education and indigenous heritage.