{"title":"Mitigating the negative effect of COVID-19 from the lens of organizational support in Bangladesh hotels","authors":"Hiran Roy, A. Faroque, Vikas Gupta, M. Gani","doi":"10.1080/15332845.2022.2015235","DOIUrl":null,"url":null,"abstract":"Abstract This study examines the effects and relative importance of organizational support that can mitigate the negative effects of COVID-19 knowledge on the psychological well-being of employees. The survey was conducted with employees of 5-star hotels in Dhaka, Bangladesh. A total of 231 employees participated in an online survey. Using partial least squares structural equation modeling (PLS-SEM), the proposed conceptual model reveals that COVID-19 knowledge is the most influential factor for both job insecurity and psychological well-being, followed by perceived social isolation. Additionally, organizational support was revealed to act as a moderator for this study, and perceived social isolation and job insecurity acted as a mediator. Theoretical, practical, and limitations are discussed.","PeriodicalId":35371,"journal":{"name":"Journal of Human Resources in Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2021-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"5","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Human Resources in Hospitality and Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15332845.2022.2015235","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 5
Abstract
Abstract This study examines the effects and relative importance of organizational support that can mitigate the negative effects of COVID-19 knowledge on the psychological well-being of employees. The survey was conducted with employees of 5-star hotels in Dhaka, Bangladesh. A total of 231 employees participated in an online survey. Using partial least squares structural equation modeling (PLS-SEM), the proposed conceptual model reveals that COVID-19 knowledge is the most influential factor for both job insecurity and psychological well-being, followed by perceived social isolation. Additionally, organizational support was revealed to act as a moderator for this study, and perceived social isolation and job insecurity acted as a mediator. Theoretical, practical, and limitations are discussed.
期刊介绍：
The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement
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