COVID-19 working from home (WFH): Library services and librarian experiences

Q3 Social Sciences Journal of Access Services Pub Date : 2021-07-03 DOI:10.1080/15367967.2021.1976193
M. Ali, Slaman Bin Naeem, R. Bhatti
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引用次数: 1

Abstract

Abstract COVID-19 has changed the library services serving style. The main purpose of this paper is to present the librarians who are working from home, share which type of library service librarians provide to library users and how they are connected with library users. Working from home (WFH) which type of problem and difficulty are faced during the providing of this pandemic crisis. An online administrative survey has been designed and disseminated to 60 librarians. N = 38 (63.38%) responses were received from all over Pakistan. Results are shown that librarians are actively providing library services during the lockdown. The librarians provide document delivery, reference and information literacy sessions besides the other services. Librarian connects via e-mail, WhatsApp and social media. Librarian also faces problem during WFH, i.e., internet speed and power failure are the major problems. Librarian also disseminates public health awareness to library users.
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COVID-19在家工作(WFH):图书馆服务和图书馆员经验
摘要新冠肺炎改变了图书馆服务方式。本文的主要目的是介绍在家工作的图书馆员,分享图书馆员为图书馆用户提供哪种类型的图书馆服务,以及他们如何与图书馆用户建立联系。在家工作(WFH)在提供这场疫情危机期间面临的问题和困难类型。设计了一项在线行政调查,并向60名图书馆员分发。N = 收到来自巴基斯坦各地的38份答复(63.38%)。结果显示,在封锁期间,图书馆员积极提供图书馆服务。除了其他服务外,图书馆员还提供文件递送、参考资料和信息扫盲课程。图书管理员通过电子邮件、WhatsApp和社交媒体进行联系。图书馆员在WFH期间也面临问题,即网速和停电是主要问题。图书馆员还向图书馆用户宣传公共卫生意识。
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来源期刊
Journal of Access Services
Journal of Access Services Social Sciences-Library and Information Sciences
CiteScore
1.50
自引率
0.00%
发文量
19
期刊介绍: The Journal of Access Services welcomes the submission of research, theory, and practice papers relevant to the access services in libraries and archives of all types. Access Services is the broad field and collective term of all the services that provide, facilitate, and manage the access of the clientele to the information resources acquired or made available by the libraries or archives with the aim of allowing for easy and convenient retrieval of needed information, utilization of information resources to the fullest extent, and greatest availability of resources to each of the clientele.
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