Factors Influencing User Behavior Intention to Use Mobile Library Application: A Theoretical and Empirical Research based on Grounded Theory

Data and information management Pub Date : 2021-01-01 DOI:10.2478/dim-2020-0037

Junren Ming , Rong Chen , Ruide Tu

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引用次数: 6

Abstract

User behavior intention is an important evaluation criterion for the construction of mobile library application. To help libraries and mobile application, developers better understand factors influencing user behavior intention and jointly improve the mobile service quality of library. Based on grounded theory, this study experimentally manipulates user behavior intention to use mobile library application related to the survey questionnaire that was designed to obtain data from college teachers and students. The results showed that the user behavior intention to use mobile library application is mainly influenced by system feature (i.e., accessibility, relevance, and system help), interface feature (i.e., screen design, navigation, and term), and individual difference (i.e., performance expectancy, domain knowledge, and social influence). Furthermore, system feature and interface feature are the external driver of user's usage behavior intention, and individual difference is the internal driver of user's usage behavior intention.

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移动图书馆应用程序用户行为意愿的影响因素:基于扎根理论的理论与实证研究

用户行为意愿是移动图书馆应用构建的重要评价标准。为了帮助图书馆和移动应用更好地了解影响用户行为意愿的因素，共同提高图书馆的移动服务质量。本研究在扎根理论的基础上，实验操纵用户使用移动图书馆应用程序的行为意愿，并与调查问卷的设计相关，以获取高校师生的数据。结果表明，用户使用移动图书馆应用程序的行为意愿主要受系统特征(即可访问性、相关性和系统帮助)、界面特征(即屏幕设计、导航和术语)和个体差异(即性能期望、领域知识和社会影响)的影响。系统特征和界面特征是用户使用行为意愿的外部驱动因素，个体差异是用户使用行为意愿的内部驱动因素。

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