Interaction training – an enabler for improvement measures within the psychosocial risk assessment process

IF 2.4 Q2 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH International Journal of Workplace Health Management Pub Date : 2022-05-20 DOI:10.1108/ijwhm-02-2021-0040
T. Backström, R. Berglund
{"title":"Interaction training – an enabler for improvement measures within the psychosocial risk assessment process","authors":"T. Backström, R. Berglund","doi":"10.1108/ijwhm-02-2021-0040","DOIUrl":null,"url":null,"abstract":"PurposeThe study objectives were to (1) identify if providing solution-focused interaction training enables managers and employees to develop and implement actions to improve their psychosocial work environment and (2) test a recontextualization of the psychosocial work environment as social structures affecting members of the workplace and verify if social interactions effectively change the local psychosocial work environment.Design/methodology/approachThe intervention involved training managers, supervisors and employees in solution-focused interaction. This study used a controlled interrupted time-series design, with an intervention and control group (CG) and pre- and post-measurements.FindingsThe psychosocial work environment improved, indicating that the training led to better social interactions, contributing to changes in the social structures within the intervention group (IG). Collective reflection between participants in the take action phase was the key to success. The recontextualization uncovered these mechanisms.Research limitations/implicationsThe present study supports a recontextualization of the psychosocial work environment as primarily decided by social structures that emerge in recurrent interactions within work teams. The same social structures also seem to be important for other features of the production system, like job performance.Practical implicationsTraining designed to enable high-quality social interactions, like dialogue and collective reflection, has proven to be effective in changing social structures. Moreover, managers may need training in facilitating the collective reflection between participants. Increased focus on social interactions within work teams is suggested for future study of organizational change processes, psychosocial work environment and practical psychosocial work environment management.Originality/valueThe intervention was delivered in the preparation phase to enable an effective take action phase. Both phases are less studied in psychosocial risk assessments research. The recontextualization has never been fully used in psychosocial research.","PeriodicalId":45766,"journal":{"name":"International Journal of Workplace Health Management","volume":null,"pages":null},"PeriodicalIF":2.4000,"publicationDate":"2022-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Workplace Health Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/ijwhm-02-2021-0040","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH","Score":null,"Total":0}
引用次数: 0

Abstract

PurposeThe study objectives were to (1) identify if providing solution-focused interaction training enables managers and employees to develop and implement actions to improve their psychosocial work environment and (2) test a recontextualization of the psychosocial work environment as social structures affecting members of the workplace and verify if social interactions effectively change the local psychosocial work environment.Design/methodology/approachThe intervention involved training managers, supervisors and employees in solution-focused interaction. This study used a controlled interrupted time-series design, with an intervention and control group (CG) and pre- and post-measurements.FindingsThe psychosocial work environment improved, indicating that the training led to better social interactions, contributing to changes in the social structures within the intervention group (IG). Collective reflection between participants in the take action phase was the key to success. The recontextualization uncovered these mechanisms.Research limitations/implicationsThe present study supports a recontextualization of the psychosocial work environment as primarily decided by social structures that emerge in recurrent interactions within work teams. The same social structures also seem to be important for other features of the production system, like job performance.Practical implicationsTraining designed to enable high-quality social interactions, like dialogue and collective reflection, has proven to be effective in changing social structures. Moreover, managers may need training in facilitating the collective reflection between participants. Increased focus on social interactions within work teams is suggested for future study of organizational change processes, psychosocial work environment and practical psychosocial work environment management.Originality/valueThe intervention was delivered in the preparation phase to enable an effective take action phase. Both phases are less studied in psychosocial risk assessments research. The recontextualization has never been fully used in psychosocial research.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
互动培训——在社会心理风险评估过程中促进改进措施
目的本研究的目的是:(1)确定提供以解决方案为重点的互动培训是否能使管理者和员工制定和实施行动,以改善他们的心理社会工作环境;(2)测试心理社会工作场所作为影响工作场所成员的社会结构的重新文本化,并验证社会互动是否有效地改变了当地的心理社会工作环境。设计/方法论/方法干预包括培训经理、主管和员工进行以解决方案为中心的互动。这项研究使用了一种可控的中断时间序列设计,包括干预和对照组(CG)以及前后测量。结果:心理社会工作环境得到了改善,表明培训带来了更好的社会互动,有助于干预组(IG)内社会结构的变化。采取行动阶段参与者之间的集体反思是成功的关键。重新文本化揭示了这些机制。研究局限性/含义本研究支持对心理社会工作环境进行重新文本化,这主要由工作团队内部反复互动中出现的社会结构决定。同样的社会结构似乎对生产系统的其他特征也很重要,比如工作表现。实践意义旨在实现高质量社会互动的培训,如对话和集体反思,已被证明在改变社会结构方面是有效的。此外,管理人员可能需要培训,以促进参与者之间的集体反思。建议在未来研究组织变革过程、心理社会工作环境和实际的心理社会工作管理时,更多地关注工作团队内部的社会互动。独创性/价值干预措施是在准备阶段进行的,以实现有效的行动阶段。在心理社会风险评估研究中,对这两个阶段的研究较少。再文本化从未在心理社会研究中得到充分应用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
International Journal of Workplace Health Management
International Journal of Workplace Health Management PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-
CiteScore
4.20
自引率
22.70%
发文量
37
期刊介绍: Coverage includes, but is not restricted to: ■Best practice examples of successful workplace health solutions ■Promoting compliance with workplace health legislation ■Primary care and primary prevention ■Promoting health in the workplace ■The business case for workplace health promotion ■Workplace health issues and concerns, such as mental health, disability management, violence and the workplace, stress, workplace hazards, risk factor modification and work-life balance ■Workplace Culture ■Workplace policies supporting healthy workplace ■Inducing organizational change ■Occupational health & safety issues ■Educating the employer and employee ■Promoting health outside of the workplace
期刊最新文献
“Happyfly” – an online intervention to improve the art-of-living and well-being among flight attendants How a United States Air Force wing built a hybrid work model that balances organizational needs and employee wellbeing Discriminations in remote work contexts: the pivotal role of diversity and equality management The level of burnout and cognitive stress in managers when teleworking: the impact of psychosocial safety climate and the mediating role of demand-control-support Home-office implementation: challenges and changes in people management
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1