The Influence of an Undergraduate Conflict-Resolution Course to Effect Change in Student Cognitions, Attitudes and Behaviors in Their Personal Relationships

Abstract

Abstract A pre-post analysis of an undergraduate class in conflict resolution offered by the Religious Studies department of a liberal arts Christian university in central Alberta was conducted. Eight different conflict-resolution classes over a stretch of five years (N = 289) completed a 26-item questionnaire early in the term and then completed the same questionnaire on the final day of class. Nineteen of the items dealt with cognitions and attitudes about resolving conflict. The other seven items assessed behavioral outcomes. Results found that students improved from pre to post in all 26 items, 23 of them significantly. Findings concerning gender differences, differences between romantically attached couples and non-romantic dyads, and changes in effectiveness over time are also discussed. Findings suggest that an undergraduate class in conflict resolution can be of substantial benefit to students in their personal relationships.