Employee's performance and Kaizen events' success: does supervisor behaviour play a moderating role?

IF 3.8 Q2 MANAGEMENT TQM Journal Pub Date : 2023-01-04 DOI:10.1108/tqm-06-2022-0203
Manjeet Kharub, Himanshu Gupta, S. Rana, Olivia McDermott
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引用次数: 3

Abstract

PurposeThe study's goal was to identify the factors contributing to the practical completion of Kaizen events (KEs). The effect of the work-study man's characteristics, the supervisor's conduct and the autonomy of the Kaizen team are analysed in this study.Design/methodology/approachData were collected from 249 respondents working in the manufacturing sector in India, mainly those who had been involved in Kaizen projects. Three-step procedures, namely, exploratory factor analysis, confirmatory factor analysis and partial least squares, have been applied to test the research hypotheses through structural equational modelling.FindingsThe exploratory factor analysis extracted in-role performance, creative performance and human aspect as latent variables explaining work-study man's performance (eigenvalue = 1). The study's findings indicate that the performance of work-study man (in-role, creative and human) and supervisors' conduct is directly related to the success of KEs. It was shown that supervisors might influence the outcomes of KEs only by moderating the human aspects. Additionally, the degree of autonomy of the Kaizen team was found having a significant positive relationship with the success of KEs.Practical implicationsThe current study suggests that in-role and creative performance are prime assets of a work-study man. At the same time, the human aspect is a delicate issue that can affect the supervisor's behaviour. Therefore, the study implies that work-study men have the tactics and abilities to work with other co-workers to make a Kaizen project successful.Originality/valueAlthough the significance of Kaizen projects has been widely emphasised, past research has failed to establish what factors contribute to the success of Kaizen efforts. Similarly, the supervisor's critical role has been highlighted several times. However, it is unclear how their conduct influences the relationship between work-study man's performance and the effectiveness of Kaizen projects. This study contributes significantly to organisational culture and human resource management by answering these questions.
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员工的表现和改善活动的成功:主管的行为是否起到了调节作用?
目的本研究的目的是确定有助于实际完成改善事件(KEs)的因素。本研究分析了勤工俭学的人的特点、管理者的行为和改善团队的自主权对改善团队的影响。设计/方法/方法数据来自249名在印度制造业工作的受访者,主要是那些参与改善项目的人。采用探索性因素分析、验证性因素分析和偏最小二乘法三个步骤,通过结构方程模型对研究假设进行检验。探索性因素分析提取了角色表现、创造性表现和人的方面作为解释勤工俭学者表现的潜变量(特征值=1)。研究结果表明,勤工俭学的人(在角色、创造性和人性化方面)的表现和主管的行为与KEs的成功直接相关。研究表明,监管者可能仅通过调节人的方面来影响KEs的结果。此外,Kaizen团队的自主性与KEs的成功有着显著的正相关关系。实际意义。当前的研究表明,在职和创造性表现是勤工俭学的人的主要资产。同时,人的方面是一个微妙的问题,可能会影响主管的行为。因此,该研究表明,勤工俭学的男性有策略和能力与其他同事合作,使改善项目取得成功。独创性/价值尽管改善项目的重要性已被广泛强调,但过去的研究未能确定哪些因素有助于改善工作的成功。同样,主管的关键作用也被多次强调。然而,尚不清楚他们的行为如何影响勤工俭学的人的表现和改善项目的有效性之间的关系。本研究通过回答这些问题,对组织文化和人力资源管理做出了重大贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
TQM Journal
TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)
CiteScore
9.10
自引率
0.00%
发文量
114
期刊介绍: Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.
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