Citizen data-driven design for pandemic monitoring

Abstract

In a world concerned with the coronavirus pandemic, many governments do not know how to control the disease. Although there are several technologies that generate citizen data, transparency, and privacy are very important to ensure social engagement and more effectiveness in fighting the virus. This article analyzed some applications that contact tracing people or inform them about the disease. We selected the applications based on how they captured data, privacy issues, citizen participation, and the main challenges faced. Later, we created the app journey map to compare them and discovered the most used technology is Bluetooth, and the apps often have open source. However, these initiatives bring superficial insights and need to integrate with more complex data.