{"title":"What Is and What Should Be Needs Assessment Scales: Factors Affecting the Trustworthiness of Results","authors":"J. Altschuld, H. Hung, Yi-Fang Lee","doi":"10.1177/10982140211017663","DOIUrl":null,"url":null,"abstract":"Surveys are frequently employed in needs assessment to collect information about gaps (the needs) in what is and what should be conditions. Double-scale Likert-type instruments are routinely used for this purpose. Although in accord with the discrepancy definition of need, the quality of such measures is being questioned to the point of suggesting that the results are not to be trusted. Eight factors supporting that proposition are described with explanations of how they operate. Literature-based examples are provided for improving surveys with double scales especially as they relate to attenuating the effects of the factors. Lastly, lessons learned are offered with a call for more research into this issue in assessing needs.","PeriodicalId":51449,"journal":{"name":"American Journal of Evaluation","volume":null,"pages":null},"PeriodicalIF":1.1000,"publicationDate":"2022-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"American Journal of Evaluation","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.1177/10982140211017663","RegionNum":3,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"SOCIAL SCIENCES, INTERDISCIPLINARY","Score":null,"Total":0}
引用次数: 0
Abstract
Surveys are frequently employed in needs assessment to collect information about gaps (the needs) in what is and what should be conditions. Double-scale Likert-type instruments are routinely used for this purpose. Although in accord with the discrepancy definition of need, the quality of such measures is being questioned to the point of suggesting that the results are not to be trusted. Eight factors supporting that proposition are described with explanations of how they operate. Literature-based examples are provided for improving surveys with double scales especially as they relate to attenuating the effects of the factors. Lastly, lessons learned are offered with a call for more research into this issue in assessing needs.
期刊介绍：
The American Journal of Evaluation (AJE) publishes original papers about the methods, theory, practice, and findings of evaluation. The general goal of AJE is to present the best work in and about evaluation, in order to improve the knowledge base and practice of its readers. Because the field of evaluation is diverse, with different intellectual traditions, approaches to practice, and domains of application, the papers published in AJE will reflect this diversity. Nevertheless, preference is given to papers that are likely to be of interest to a wide range of evaluators and that are written to be accessible to most readers.
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