{"title":"Applying user centred design to Archives","authors":"Michael Smith, Janet Villata","doi":"10.1080/01576895.2020.1798790","DOIUrl":null,"url":null,"abstract":"ABSTRACT The City of Sydney adopted a user centred design approach to transform its archives systems and processes to meet user needs. Key to the transformation was a project to design and implement a new archives management system, complete with digital preservation functionality and a publicly accessible user portal. This paper examines tensions between archival practice and the user experience, and what actually happens when the user is placed at the centre of design initiatives.","PeriodicalId":43371,"journal":{"name":"Archives and Manuscripts","volume":"48 1","pages":"239 - 249"},"PeriodicalIF":1.3000,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01576895.2020.1798790","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Archives and Manuscripts","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/01576895.2020.1798790","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 2
Abstract
ABSTRACT The City of Sydney adopted a user centred design approach to transform its archives systems and processes to meet user needs. Key to the transformation was a project to design and implement a new archives management system, complete with digital preservation functionality and a publicly accessible user portal. This paper examines tensions between archival practice and the user experience, and what actually happens when the user is placed at the centre of design initiatives.