Disruption of Library Services Due to Hospital Cyberattack: A Case Study

A. Stokes
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Abstract

Abstract Cyberattacks on healthcare organizations increased dramatically in 2020 and 2021. The University of Vermont Medical Center suffered an attack in October 2020, during the second wave of the COVID-19 pandemic. The disruption to hospital computer systems had wide-ranging impacts, including loss of online access to the medical library for nearly three months. Library staff worked to reduce impacts and increase access for hospital employees until full access was restored. This case study offers lessons learned and resources for health sciences libraries planning for a potential cyberattack.
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医院网络攻击导致图书馆服务中断:个案研究
2020年和2021年,针对医疗机构的网络攻击急剧增加。2020年10月,在第二波COVID-19大流行期间,佛蒙特大学医学中心遭受了袭击。医院计算机系统的中断产生了广泛的影响,包括近三个月无法在线访问医学图书馆。图书馆工作人员努力减少影响,增加医院员工的访问权限,直到完全恢复访问权限。本案例研究为卫生科学图书馆规划潜在的网络攻击提供了经验教训和资源。
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来源期刊
Medical Reference Services Quarterly
Medical Reference Services Quarterly Social Sciences-Library and Information Sciences
CiteScore
4.00
自引率
0.00%
发文量
33
期刊介绍: This highly acclaimed, peer-reviewed journal is an essential working tool for medical and health sciences librarians. For those professionals who provide reference and public services to health sciences personnel in clinical, educational, or research settings, Medical Reference Services Quarterly covers topics of current interest and practical value in the areas of reference in medicine and related specialties, the biomedical sciences, nursing, and allied health. This exciting and comprehensive resource regularly publishes brief practice-oriented articles relating to medical reference services, with an emphasis on user education, database searching, and electronic information. Two columns feature the Internet and informatics education.
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