Modeling critical success factors of lean six sigma in higher education institutions

IF 3.8 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL International Journal of Lean Six Sigma Pub Date : 2023-06-19 DOI:10.1108/ijlss-03-2021-0047
Carlos Gastelum-Acosta, Jorge Limón-Romero, Y. Baez-López, Diego A. Tlapa, J. García-Alcaráz, Cesar Puente, Armando Perez-Sanchez
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Abstract

Purpose This paper aims to identify the relationships among critical success factors (CSFs) for lean six sigma (LSS) implementation in higher education institutions (HEIs). Design/methodology/approach An extensive literature review was conducted to design the survey instrument, which the authors later administered in Mexican public HEIs to identify the existing relationships among the CSFs and their impact on the benefits obtained from implementing LSS projects. The data were empirically and statistically validated using exploratory and confirmatory factor analysis. Additionally, the authors applied the structural equation modeling (SEM) technique on SPSS Amos to validate the nine hypotheses supporting the research. Findings The results suggest that the success of LSS projects in HEIs is highly bound to a serious commitment from top management and several interrelated factors. Research limitations/implications The main limitations of the study are that the research is cross-sectional in nature and regional in focus. Namely, the data used to validate the structural model were gathered from a small representative subset of the study population – i.e. Mexican public HEIs – and at a specific point in time. Practical implications The results reported here represent a reference framework for HEIs worldwide that wish to continuously improve their processes through LSS improvement projects. Originality/value This study proposes a statistically validated model using the SEM technique that depicts the relationships among LSS CSFs in HEIs.
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高等教育机构精益六西格玛关键成功因素建模
目的本文旨在确定高等教育机构实施精益六西格玛的关键成功因素之间的关系。设计/方法/方法进行了广泛的文献综述,以设计调查工具,作者后来在墨西哥公立高等学校管理该工具,以确定CSF之间的现有关系及其对实施LSS项目所获得的利益的影响。使用探索性和验证性因素分析对数据进行了实证和统计验证。此外,作者将结构方程建模(SEM)技术应用于SPSS Amos软件中,对支持本研究的九个假设进行了验证。研究结果表明,LSS项目在高等院校的成功与高层管理人员的认真承诺和几个相关因素密切相关。研究局限性/含义研究的主要局限性是研究具有跨部门性质和区域性。也就是说,用于验证结构模型的数据是在特定时间点从研究人群的一小部分代表性子集(即墨西哥公立高等教育机构)收集的。实际意义本文报告的结果为世界各地希望通过LSS改进项目不断改进流程的高等教育机构提供了一个参考框架。原创性/价值本研究提出了一个使用SEM技术进行统计验证的模型,该模型描述了HEI中LSS-CSF之间的关系。
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来源期刊
International Journal of Lean Six Sigma
International Journal of Lean Six Sigma Engineering-Industrial and Manufacturing Engineering
CiteScore
8.90
自引率
15.00%
发文量
46
期刊介绍: Launched in 2010, International Journal of Lean Six Sigma publishes original, empirical and review papers, case studies and theoretical frameworks or models related to Lean and Six Sigma methodologies. High quality submissions are sought from academics, researchers, practitioners and leading management consultants from around the world. Research, case studies and examples can be cited from manufacturing, service and public sectors. This includes manufacturing, health, financial services, local government, education, professional services, IT Services, transport, etc.
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