Authentic Leadership and Engaging Employees: A Moderated Mediation Model of Leader–Member Exchange and Power Distance

IF 3.4 4区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Cornell Hospitality Quarterly Pub Date : 2021-07-19 DOI:10.1177/19389655211033540

Juan Du, E. Ma, Xinyue Lin, Yao-Chin Wang

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引用次数: 14

Abstract

This study developed and tested a multilevel, moderated mediation model of whether, how, and when authentic leadership can affect employee work engagement in a hotel context, building on social exchange theory. A two-wave data collection process gathered 440 valid responses of hotel frontline employees from five-star hotels in China. The result supported a positive influence of authentic leadership on work engagement and the mediating role of leader–member exchange (LMX). Hotel employees’ perceived power distance orientation moderated the indirect relationship between authentic leadership and work engagement through LMX. In contrast to previous studies supporting the negative effect of power distance on employee behavior, the present findings suggest that power distance strengthens the relationship between authentic leadership and hotel employees’ work engagement. This study contributes to authentic leadership literature and provides insights into how interactions between personal and contextual factors affect authentic leadership’s influence on work engagement in hospitality organizations.

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真正的领导力和员工参与度：领导-成员交流和权力距离的适度中介模型

这项研究基于社会交换理论，开发并测试了一个多层次、有调节的中介模型，即在酒店环境中，真正的领导力是否、如何以及何时会影响员工的工作参与度。两波数据收集过程收集了来自中国五星级酒店的440名酒店一线员工的有效回复。研究结果支持了真实领导对工作参与的积极影响以及领导-成员交流（LMX）的中介作用。酒店员工感知的权力距离取向通过LMX调节了真实领导力与工作投入之间的间接关系。与先前支持权力距离对员工行为的负面影响的研究相反，本研究结果表明，权力距离加强了真实领导与酒店员工工作投入之间的关系。这项研究有助于真实的领导力文献，并深入了解个人因素和情境因素之间的互动如何影响真实领导力对酒店组织工作参与的影响。

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来源期刊

Cornell Hospitality Quarterly Multiple-

CiteScore

8.50

自引率

2.90%

发文量

期刊介绍： Cornell Hospitality Quarterly (CQ) publishes research in all business disciplines that contribute to management practice in the hospitality and tourism industries. Like the hospitality industry itself, the editorial content of CQ is broad, including topics in strategic management, consumer behavior, marketing, financial management, real-estate, accounting, operations management, planning and design, human resources management, applied economics, information technology, international development, communications, travel and tourism, and more general management. The audience is academics, hospitality managers, developers, consultants, investors, and students.