Women in hospitality leadership: barriers and best practices in Aruba

Q2 Business, Management and Accounting Journal of Human Resources in Hospitality and Tourism Pub Date : 2021-04-03 DOI:10.1080/15332845.2021.1872235
Madhu S. Jadnanansing, Thais Nierop, Robin B. Dipietro
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引用次数: 1

Abstract

Abstract The current study uses qualitative semi-structured interviews to assess the perceived barriers and best practices of women at two different levels of leadership in the hospitality industry in Aruba. There were differences between levels related to acknowledgement and response to the glass ceiling, stereotyping, and work-life balance. Absence of formal higher education did not limit advancement to higher level positions. The majority of women used an inclusive, democratic leadership style unless it was deemed ineffective, and mentoring played a large role in the success of women in leadership. Implications for academics and practitioners in small island economies are discussed.
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女性在酒店业的领导地位:阿鲁巴的障碍和最佳做法
摘要:目前的研究使用定性半结构化访谈来评估妇女在阿鲁巴酒店行业两个不同级别领导中的感知障碍和最佳做法。对玻璃天花板、刻板印象和工作与生活平衡的认知和反应水平之间存在差异。没有受过正规的高等教育并没有限制晋升到更高的职位。除非被认为是无效的,否则大多数女性都采用包容、民主的领导风格,而指导在女性领导的成功中发挥了重要作用。讨论了对小岛屿经济体的学者和从业人员的影响。
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来源期刊
Journal of Human Resources in Hospitality and Tourism
Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management
CiteScore
3.90
自引率
0.00%
发文量
29
期刊介绍: The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement
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